I need to have a moan, get things off my chest, so even if nobody bothers to read it at least I will have written it down and feel like I've told someone
Anyone who has known me for a while will know the trouble I have had with rheumy appointments being cancelled and the inability to see him privately as he is not on my employers health insurer's list of approved consultants. I live on an island and the logistics and expense of seeing another rheumy in England is prohibitive, but moot anyway, as the insurer's advised as I have started treatment (have I?) on the NHS they will not authorise me to see anyone in that field privately. Whatever, I'm tired of fighting that particular battle.
However, as I now have to see an Ophthalmologist and a Neurologist as well, I was delighted to find out that the two named consultants this time ARE approved by the insurer's. Time was of the essence as my employers are 'Medically Discharging' me on New Year's Eve, so any claims have to be started before then. I'm not being devious, this was advice given to me by the MD himself. But, as usual, I'm wandering off the point, sorry folks.
Ok back to the consultants and the joys of living on an island. It is a standing 'joke' for want of a better word, that going private over here is a bit of a waste of time because you get to see the same consultants and use the same facilities as we only have the one hospital here, but it does have a private wing.
Ok Ophthalmologist first, next available private appointment is actually after the NHS appointment I already have so, scrub that then, it is actually going to be quicker to see him on the NHS.
Right Neurologist next, this is a visiting consultant who only flies over once a month, NHS waiting list is a mile long, but I was able to get on the Private list for an appointment on Tuesday 10th December. I have to say though, that it is easier to contact the dead, than contact the Consultant's secretary. You have to ring a local mobile number, leave a message on voicemail and after about 3 days or so she gets back to you.
The letter arrived this week confirming my appointment but with the news I have to pay up front and then claim it back from my medical insurers. Slight panic as I am living on the bones of my bottom to put it politely, so I rang the insurers. They were a little puzzled and said they should be invoiced direct. Rang the secretary back, left a message and eventually after a couple of days, she got back to me. 'Yes that's fine' she said. 'Phew' thinks I, as I had to borrow a cheque from my lovely Mum. Ripped up the cheque and relaxed.
Then this morning I get a text on my phone, in text speak no less, saying "Dr. xxxx wud prefer it if you cud give her a cheque and claim it back urself" Am I being snobbish? I think is very unprofessional to text someone in that manner about something so important.
Also is it usual to pay up first and then claim it back? I thought the whole point of medical insurance was so you didn't have to try and find the fees yourself. Maybe I'm just being very naive (or stupid) but either way this is just adding to my stress levels!
Ok moan over, sorry for being a grump, and if you've got this far thanks for bearing with me