From my American friends.......: Well i have had... - NRAS

NRAS

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From my American friends.......

sylvi profile image
3 Replies

Well i have had Loretta on my f/book page and she asked me to let you all know she is still around.

The reason she isn't posting is because yes you've guessed it the new site won't let her on as it says her system is too old. She has downloaded chrome and yet she still can't get on. She tells me several of her friends over there can't get on. She sends her regards to you all..xxx

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sylvi profile image
sylvi
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3 Replies
Victoria-NRAS profile image
Victoria-NRASPartnerModeratorNRAS

Hi Sylvi

Did you tell her to email HU about this or has she done so already? (support@healthunlocked.com)

I've not tried logging in with Chrome, but I had to switch to Firefox because my version of Explorer was too old. She could also upgrade her version of Explorer (there's a link to do this on the login error page). This wouldn't work on my computer, but might on hers. Please urge her to get in touch with HU and ask her to get her friends to do the same thing, as they are working on login problems at the moment, so will hopefully be able to get her back on the site if my suggestions above don't work.

Kind regards

Victoria

(NRAS Helpline)

summer32 profile image
summer32

You know I CAN Sympathise Sylvi as you know I Had major problems too !you have been a link to the outside world for half the site I expect!!, kind and helpful as always xx

sylvi profile image
sylvi

Thats good i am glad she will have help to get back on,i am not as young as i used to be and i found it hard,so i know loretta will be in the same way as i was.xxx

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