Just a week

[Slowgoat13]

So I have been struggling depression wise and it's been hard the last few days. I get I am lucky to be working but weeks like this make me wish I could stop. Everyday to be called a name. I'm a liar, a racist, a b!TCH. I am just so drained and I honestly don't know how to get out of this funk right now. I keep working because I am lucky to be able to work. I don't have many years left and my boss is great. Why can't people be nice? Why can't we work together? Why is it ok for people to bully someone just because of what they do for work? Can't change the world but I hope it gets better 🙏 That's my rant. Thanks to those who listen 😘

[NorasMom]

I'm so sorry. I spent my life in what could be considered various forms of customer service, and I was lucky for most of those years that it was in specialized fields with clients who were generally civil. At my longest job, we had code phrases to use when we were feeling threatened in some way, and instantly our biggest men would pour through the doors from all sides to deal with it.

Probably the worst job was when I was a go-between for our local welfare office. I'd have people shouting obscenities because *they* hadn't filled out necessary paperwork or missed a deadline. It's exhausting and stressful when people act like spoiled brats.

Is there any way for you to take a few days off work to unwind? If you were in the US, I'd suggest that now might be a good time to sign up for FMLA if you qualify.

[kycmary]

I am so very sorry for what other people do to others because ...! They don't have any manors & are just plain out & out bullies! They do not think about anyone but themselves! I am praying for God to protect you.

[kycmary]

Does Canada have any laws that would protect you against verbal abuse? or the company you work for? I would also like you to talk to your dr & tell them what is happening I believe they could help you somehow. I am praying Gods mercy & protection for you. Mary

[kycmary]

My computer is acting up sorry this is in installments. It is my experience when people do these kind of things they are not having a good day either so I tell them "I hope you have better day God bless you". Then walk away if only to the bathroom. Mary

[bxrmom]

I'm so very sorry you are going through this. Is there a way you can take some time off of work? My thoughts are with you. Sending virtual hugs Slowgoat13 💝

[lbenmaor]

I am so sorry you're going through this.

Leslie

[Helpmeup]

So sorry for all you are going through. Life throws us a lot of curves. All you can do is get through one day at a time and if you can, take time, even just a few minutes, to breathe and take a break from the craziness at work. We are here and we are listening, so vent all you want! All the best and a hug coming your way.

[Cwright170994]

I completely understand this situation of yours. Back when I could work (in 2019) I had a job as a CSR on phones for a big, international bank. A snobby woman called through, asking to open a student account and unfortunately she wanted her husband as a joint account holder. I had to tell her time, and time, again it is not allowed with the student accounts, but I am able to open one in her sole name,so she can get the account opening reward, and transfer it to her, and her husband's joint account. She shouted at me because her husband doesn't allow for her to open an account IN HER NAME ONLY! I had to call, what we call floor walkers, to help me with this call. The floor walker explained everything I had already explained, the woman thought she was able to get the upper hand by saying "she's got a Masters degree, and she's more intelligent than us!" Both me and the floor walker had to mute the call to stop her from hearing us laugh at her, lol! But, the floor walker completed a complaint for her, and then we both went out for a cigarette, still laughing at what the customer had said. We don't know what the outcome of the complaint was, but I'm happy the floor walker had my back on that call. So, in effect, if you feel threatened by a customer/client, call on a person with more authority to help. Listen in on the call/conversation if you are able, that way then you can share your side of the story rather than the customer/client dragging your name through mud. Don't be afraid of doing so, as it will help you mentally 🫂 I'm somewhat happy to have left the role, and my now-husband has supported me through everything ❤️ even when I applied for the UK's version of disability benefits and got rejected the first time, he was by my side.

[Kit10 in reply to Cwright170994]

Her husband doesn't allow her to open an account in her name only!!?? That sounds like abuse to me. In this country, coercive control is a crime. Pease spare a thought for a woman who may have been a victim. He may even have been listening to the conversation, and pressurising her to argue. If she was a victim I hope she is now a survivor.

[Cwright170994 in reply to Kit10]

I think so too! There'll have been more investigation on this when the complaints team listened to the call 😬 I live and work in the UK, so things like that would have definitely sent alarm bells off with the complaints team.

[Greentime]

I really feel for you. I hope that this funk leaves you soon.

[leking1]

I AM SO SORRY THAT YOU ARE HAVING TO DEAL WITH THIS. Have you talked with your Boss about this, or does he/she know this is happening? Since you seem to have a great relationship with your boss, I feel this person could be a good advocate for you, as CWRIGHT suggested. YOU rant and vent all you want or need to, as stress is a fairly common trigger among MS people. Something to consider, as you will know, and the Depression seems to confirm it, so please, talk to your Dr. as well. If this situation is affecting your health and well-being, it needs to be resolved now. I loved my work, and as a result, I worked a few more years than was good for me, my co-workers, and all of my student clients. Please, take care of YOU! 🙏🤗

[SandraKOE]

I was working in a very toxic workplace. A SMALL Walmart pharmacy. The stress, fatigue, feet pain and a toxic boss & torn meniscus surgery got me out of there. I second talking to your boss. Maybe he could move you away from them. Stress is so bad for us.

[RoyceNewton]

Hope it gets better,