@jesmcd who do I contact for...

[erash]

Hi, my @followed by name doesn’t hyperlink. Who do I contact for a fix? Thanks!

[Jesmcd2 CommunityAmbassador]

Have you tried cleaning your history, and cleaning out your cookies and cache?

support.healthunlocked.com/...

Number 2! ☺️

erash if that doesn't work work, there is a help center link on the same page! 🤗💕

🌠❄️

[erash in reply to Jesmcd2]

Thank you

[MS_Indestructible in reply to erash]

hyper links do work in the title of the post. make sure there is a space before the @ sign and a space at the end of the username and have your cursor at the very end of the username. Hope that helps

[erash in reply to MS_Indestructible]

@ms_indestructible it used to work for me but as you can see, no longer does? I contacted HU and will reply

[MS_Indestructible in reply to erash]

bummer!

[erash]

Test Jesmcd2

Yay! Clearing cookies 🍪 worked.

Thank you @jesmcd2

Uh oh now not working...is that because I already highlighted you.

Sorry to be annoying.

I’m going to try another person MS_Indestructible

I’m confounded by this technology. Ok, moving on...🤪

[johnMSAA Partner in reply to erash]

Glad you have it working again (sort of)!

Yes if you @-mention a person to hyperlink their member name once in a post or reply, it won't hyperlink it again. I think the process behind that means that you only need to @-mention them once to send a notification that someone is mentioning a member name in a post or reply).

I could be wrong, but hopefully HealthUnlocked Support can clarify!

- John, MSAA