I called Biogen today to qualify for 2018 funding for Tecfidera because when I talked to them last year they told me to call in December and the lady said someone told you wrong, call in January. Called today, the lady asked how much medication I had left which I had it just refilled before the new year so 2.5 months left so she could not help me at this time. So if by the other department did not have funding available to call back when I had 5 days of medication left and she transferred me to the Medicare screening dept which was fine. This lady tells me that because I have Express Scripts I will need to call Express Specialty Pharmacy. How in the world does that makes any sense when this was just supposed to be a screening call for financial assistance!! Someone, somewhere doesn't know what they are doing!!
Anyone else deal with Biogen and Express Scripts?