Trouble getting blood test appointment - MPN Voice

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Trouble getting blood test appointment

Yvette49 profile image

Hi everyone, hope you are all managing ok being in isolation.

I was wondering if anyone else is having difficulties with getting a blood test appointment. I have my next appointment on 6 May with my haematology dept at Bath hospital. I tried to get appointment at my Drs for the blood test, the receptionist said they were not doing routine blood tests at the moment. I told her I had the appointment and needed the blood test to link with it. She said, I will probably get a cancellation, so blood test won’t be needed......if that’s the case, and maybe I will have my appointment via the telephone again, either way I still need the blood test. I am not sure what to do now 🤔

26 Replies
Mazcd profile image
MazcdAdministrator

Hi Yvette, perhaps you can contact the department at Bath to ask them about your appointment and if it is going to be a telephone consultation again and therefore what do you do about the blood test, they might be able to send you the blood test request form and then you can explain to your GP surgery that you need to have the blood test. Best wishes, Maz

Yvette49 profile image
Yvette49 in reply to Mazcd

Hi Maz, Thanks for your reply, I have my blood test envelope that Bath posted to me....think I will see what the surgery says when I ring next week, if they refusing to do it, I will ring Bath....

Xx

Mazcd profile image
MazcdAdministrator in reply to Mazcd

my GP surgery did mine, and they were very good with their system, only one person in, and nurse all masked up. Maz

Yvette49 profile image
Yvette49 in reply to Mazcd

That’s what I thought would just happen at my surgery, I can even wear my husbands mask from the garage 😷

Hi Yvette, I use Bath as well. They’ve sent me a blood form after my last phone consultation. Currently my Gp surgery are still doing bloods. I explained it was for Bath and ongoing monitoring and then it wasn’t a problem. Its funny how all surgeries are acting differently.

Yvette49 profile image
Yvette49 in reply to Vtr1000

Thanks for your reply.... as I said to Maz I will see what go says next week...if they refuse, I will try and plead with them 🙄

Xx

I had my blood test at my local surgery last week - I was triaged when I made the appointment and then again on the morning of the appointment. The nurse was in full PPE, there was no one else in the waiting area and the door was kept open. When I made the appointment I told them I had a 'blood test envelope' and that it was for a regular haematology appointment at the hospital. I hope you manage to get an appointment soon. Kari.

Yvette49 profile image
Yvette49 in reply to Kari1961

Thanks Kari....I will tell them that when I ring again, 👍

I think this may be a classic case of - "Assertive patients receive higher quality care. Passive patients do not." Sounds like a case of crossed wires. Time for persistence and insistence. Of course you need a CBC to even have a tele-consult. I just set mine up that way with no problem. Hope you get it all sorted out ASAP.

Yvette49 profile image
Yvette49 in reply to hunter5582

Thanks....going to try again now 🤞🤞

hunter5582 profile image
hunter5582 in reply to Yvette49

Yoda says "There is no try. There is do." All the best to you and your efforts.

Yvette49 profile image
Yvette49 in reply to hunter5582

True....still waiting for return call, hope they don’t forget.

hunter5582 profile image
hunter5582 in reply to Yvette49

Steve says "There is no not call back. There is call back or I will tap dance on your head!"

Yvette49 profile image
Yvette49 in reply to hunter5582

Oooh, I always wanted to learn tap dancing 😁. They didn’t ring me :-( I will give them till 11.00 tomorrow 😏

hunter5582 profile image
hunter5582 in reply to Yvette49

Break out the tap shoes! Clogs will work too. Or combat boots.

Yvette49 profile image
Yvette49 in reply to hunter5582

🤣🤣

Yes a lot of difficulty because system changed. Missed a scheduled test because of confusion.

Managed to book one today. Hurray!

Asked receptionist if I could go to the loo and she said "No only those with an appointment can use OUR loo"!

I walked home 1.5 miles with legs like twisted barley stickd!

Yvette49 profile image
Yvette49 in reply to Booagain

Ha ha....thanks for the laugh 🤣🤣

Seriously though, glad you got your appointment...I am waiting for receptionist to call me back, she is enquiring what’s happening with blood tests 🤞

I have my telephone appointment with my consultant on the 30th April. When this was confirmed just after Easter I was told that I would need to have my blood tests as usual prior to my appointment, but I could have them done at my GPs if they were prepared to do them.

I contacted my GP surgery, explained the situation and managed to get an appointment with the practice nurse at my GP fairly easily. I was triaged the day before my appointment, which was a week before my telephone consultation, and on arrival for my blood tests had to wait outside the surgery to be escorted in. After the blood test was done I was escorted out of the building. All of the staff and the nurse wore PPE. While I was there only one other patient arrived.

The only problem is that the bloods will be tested at a different hospital to the one I attend for my consultation and, because the blood form was provided by my consultant the results will not be sent back to my GP, where the tests were done. I am therefore going to have to liaise with the secretary of my consultant to make sure that the results have been received by my consultant in time for my consultation.

Yvette49 profile image
Yvette49 in reply to isimmy

Hi, that seemed straight forward enough. Hope your bloods arrive at correct destination 🤞

I will ring my surgery this morning, they didn’t call me back yesterday.

Good news, my surgery called me back....I have a home visit for my blood test on 30th April 😁

Hi Yvette, glad you managed to get it resolved in your favour.🙂

Yvette49 profile image
Yvette49 in reply to Vtr1000

Hi, thanks...I was starting to get a bit agitate, it felt like the receptionist was deciding on my treatment 😏

Hi Yvette, I have the same problem at my GP’s. Two receptionists working, if you get the right one she’s very helpful and the other one you might as well not bothered phoning. I choose my days for phoning.

Yvette49 profile image
Yvette49 in reply to Vtr1000

Yeh same here....the first time I phoned the surgery, she was very Bossy manner, then two days later when I phoned, she was very sweet and helpful. 🙄

My GP phoned because I had asked for my various prescriptions to be delivered. I explained that all patients with blood cancers were meant to be in the shielded group. He said that I must not attend the hospital for my ET bloods as the risk was too high, (259 Covid positive deaths there so far)

Yet he wants a letter from my consultant haematologist before putting me on the shielded list!

I contacted the consultant’s secretary and was referred to the Haematology nurse. I was told not to have bloods this time, as they have been stable for years, and she asked the consultant to arrange a repeat prescription, and a phone appointment in three months.

I was impressed with Boots the Chemist in our local part of the hospital group. The Pharmacist spent two days getting my consultant to complete the prescription request correctly. He said he would provide an emergency supply if necessary. I explained that I was shielding and my elderly husband would collect my prescription, so he told him to drive to the hospital drop of point and phone, and he ran out with the medicine.

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