Problem with password : Admin....I need password... - LUPUS UK

LUPUS UK

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Problem with password

Loopydroopy profile image
3 Replies

Admin....I need password reset help please. My app stoped working so I deleted it and it’s now making me sign back in. Thanks for the help.

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Loopydroopy profile image
Loopydroopy
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3 Replies
Paul_Howard profile image
Paul_HowardPartnerLUPUS UK

Hi Loopydroopy ,

If you are now accessing the site via a PC or laptop, click on the image of your avatar in the top right hand side of the site and then select 'settings'. Within here you can change your password.

If you need further help, please contact the HealthUnlocked support team directly at support@healthunlocked.com

Loopydroopy profile image
Loopydroopy in reply to Paul_Howard

Paul, thank you so much. I did as you said and it is asking for my previous pw in order for me to change to a new one. The problem is I don’t remember the previous one. Any ideas?

Thank you

Teresa

Paul_Howard profile image
Paul_HowardPartnerLUPUS UK in reply to Loopydroopy

Hi Loopydroopy ,

In that case you will need to contact the HealthUnlocked Team directly for assistance. You can email them at support@healthunlocked.com

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