If you are on benefits after BI you may be able to get lower water bills.

[pinkvision]

I contacted my water company a couple of years ago to see what they did for people with BI who are on benefits.

My water company is Dwr Cymru/ Welsh Water.

I was not on a water meter.

They have a unit that deal with people with disabilities/illnesses/etc that are on benefits.

Not only did they lower my bill dramatically they also added me to their vulnerability list. This means if there was a problem with the water supply/ sewers etc you are on a priority list and will be delivered bottled water. I'm not sure if it means you also get priority maintenance to the pipes leading to and leaving your property though.

It's worth contacting your water company to find out if you can get a reduction in bills or get some other kind of service.

There is however a very big difference between Welsh Water and all the other water companies outside of Wales.

Welsh Water is a not-for-profit company and has no shareholders, whereas all the others are owned by shareholders and this may make a difference.

[Shreds]

PV

Thanks for your very helpful post.

We all need advocates and assistance with working through the minefield of what is and is not available which is sufficient to send anyone into apoplexy. So I would suggest getting a partner, friend, relative or Citizens Advice etc to help.

Regards English Water Companies (those that are not yet bankrupt) I can confirm that Sutton and East Surrey plus also Anglian Water do have similar schemes but you do need to make them aware of your disability / vulnerability. It is certainly worthwhile and I have found them generally better to deal with than some other utility companies.

[Tina777]

Another thanks off me!Tina