Hi all I need your opinion first a brief outline I made an official
Complaint against my local hospital (Basildon Hospital) for the
Way I was treated in their A@E department
I was sent by ambulance to Basildon A@E by my GP he phoned
999 after he said to me he believed I had suffered a subarachnoid
Hemorrhage
I arrived at A@E and was in a wheel chair I was booked in by the
Paramedic from the ambulance service he explained to them I had
A Suspected subarachnoid Hemorrhage (under NICE clinical guide lines
This should have been treated as a medical emergency and should have been
Assed by a doctor on arrival)
I was told to get out of the wheel chair and sit on the chairs in the A@E
Department after about half an hour I was seen by a triage nurse who took
My blood pressure this was 209 and asked me some questions I said I was
In a lot of pain (Headache) I was offered no pain killers just told to wait in
The waiting area until I was called another hour went by and I asked the
Reception staff if I could have some pain killers she sent me back to the triage nurse
Who again took my BP 2010 at this point they gave me two paracetamol and sent
Me back to the waiting room after waiting for another hour I was sent in to see a doctor
He sent me for a CT scan I was taken from A@E on a trolley bed to the scan they
Completed the scan then I was told to find my own way back to A@E this was the other side of a very big hospital now some two and a half hours have gone by and by this time
I was unsteady on my feet and confused some how I found my way back to A@E and sat back down in the waiting room after about 20 minuets I was called by a nurse in to see
A doctor he told me to lie on the bed and said I am sorry to tell you. you have suffered
A major bleed in your brain this is life threatening and we cannot treat you hear we are going to transfer you immediately to a specialized stroke unit at Queens Hospital Romford
My complaint to Basildon Hospital is at no point did they treat my case as an emergency
Their reply to this was I seen in a timely manner over two and a half hours before I was seen by a doctor all this time I was bleeding into my brain
Being told to find my own way back to the A@E department I was a risk of falling
And making my situation worse
And no pain killers because I never asked for them until the pain was unbearable
They are the health professionals and it is a well known fact that the pain from a subarachnoid Hemorrhage is one of the worst that the human body can endure they should known this care 101 in my medical situation I should not have had to ask for pain
Killers they should have been offered
What do you guys think?
And i am not going to make any sort of claim against the hospital all i want is better
care for the next person that ends up at Basildon Hospital