Pals

[Tboag]

Omg, just had a message from pals, she said she has spoken to my consultant and he said to stop the medication, (zolodez) and to arrange to expedite my op, and she is looking into appointments and will ring back Monday, omg, keep your fingers and toes crossed for me, pleased isn't the word,

Can't wait to hear what she says Monday,

Xxxxxxxx

[Pinklady123]

FIngers crossed for you xx

[Bettyheslop]

Fantastic, really pleased for you xx

[JeanOsborne]

Hi Hun. Will keep everything crossed for you. Here's hoping you get sorted real soon.

[brizzlebird]

Everything crossed x

[KSvedenmacher]

That's great news! Fingers crossed you will get the op soon!

[carolineeballard]

That sounds promising!! Just a shame we have to turn to PALS to get things moving sometimes. X

[Hidden]

Good luck I did similar complain to Pals and the service manager on the Tuesday then was telephoned on the Thursday for cancellation on the Friday !!! It's a shame we have to complain but sometimes it does work X everything crossed for you x

[Rockflower]

Aw, I hope this means you are getting your operation very, very soon. So glad to read this.

It is a shame us ladies have to get pals involved. I've been harping onto anyone who will listen to contact pals after my own experience, to speed things along, even though I know it doesn't always make a difference. I just feel so sorry there are ladies waiting ridiculous times who don't even know about pals or where to begin to start that fight for their right to treatment within a decent time frame! It's not fair when ladies are suffering so badly and for so long.

[Tboag]

Thanks ladies I'll keep you all updated xx

[Sam341]

Great news!! I hope you pain free soon xx

[KA410]

What is pals?

[Tboag in reply to KA410]

It's a complaint service, every hospital has a dept, xx

[Rockflower in reply to KA410]

It is the patient liason service, (pals) each hospital has one as Tboag has said. If you are unhappy about your treatment/hospital service etc. you can contact them and they may be able to resolve the issue.

I used them to Inforce the 'NHS 18week right to treatment'. The NHS aim to take no more than 18 weeks from your GP referral to treatment, including any tests and investigation, and my consultant told me my surgery (which was to be my course of treatment) was potentially going to be upto 6 months away from consultation. I emailed and rang to complain and luckily, after a few conversations, pals managed to get my surgery date within the 18weeks.

[sarahgregory]

Fingers crossed for you X

[treez]

Hi

That's great news for you.

All the best treez

[Nicolahunny]

It's something Iv never herd of I'm glad u are getting somewhere goodluck and keep us updated xx

[24endo]

I'm so glad I read your post I never thought of complaining to the hospital in fact I've never formally complained at all I'm waiting on an "urgent" abdominal scan (urgent to my gp but clearly not the hospital) I've been told the wait is 16 weeks before any treatment at all it's impossible to think I may see a consultant and have lap within the two weeks following I definitely will be contacting my hospital pals xxx

Thank you for sharing