Emails: I have realised I am not getting emails... - CLL Support

CLL Support

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Emails

Westie11- profile image
10 Replies

I have realised I am not getting emails anymore and I havent unsubscribe!!Has the system changed please or can someone explain why they have stopped.

Thanks.

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Westie11- profile image
Westie11-
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10 Replies
Jakey16 profile image
Jakey16

I am glad it is not just me! I have tried to get emails but nothing so far has worked. Is there a magic formula to get them back?

mrsjsmith profile image
mrsjsmith

Mine didn’t appear for a couple of days and now they are going into my junk folder.

Colette

opal11uk profile image
opal11uk in reply to mrsjsmith

Same here!

annmcgowan profile image
annmcgowan

Hi I get mine but there are many going into my junk mail.

Ann

AussieNeil profile image
AussieNeilAdministrator

Usually, when this happens, you'll find the missing notifications in your junk/spam email folder. Let your email app know you want them, by moving them back to your inbox, or notifying the app that they are not spam emails. You should then see them back in your email inbox. If not, email support@healthunlocked.com as HU Support are responsible for email notifications, not the community admins.

Neil

Westie11- profile image
Westie11- in reply to AussieNeil

Thanks yes all my replies are in spam box so moving them now.

Amberesque profile image
Amberesque

I use gmail. Sometimes HealthUnlocked emails come to my inbox and sometimes they go to spam folder - I'm not sure why the inconsistency and I don't really mind in this case.

But, all email providers should have an option where you can mark a sender's email as not spam so that it shows up in your inbox. What email client do you use?

Westie11- profile image
Westie11- in reply to Amberesque

Thank you , yes all in spam box. Dont why I never thought in looking there!! All sorted and now getting again.

bandit44 profile image
bandit44

Hi Westi- hope this gets to you. How are you feeling? Sometimes it is a hard road. How is your fatigue? Male. 68. Usa

Westie11- profile image
Westie11-

Thanks ,fatigue isn't a problem for me although I am finally, I think recovered from having sciatica for 4 months. So pleased to be pain free once again.

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