Email Notifications

[very]

I have not had my usual daily email today anyone else had a problem?

thanks

Jenny UK

[AussieNeil Partner Administrator]

You are not alone: healthunlocked.com/cllsuppo...

I'll report this to HU Support, but expect you will receive your email notification today. Let me know if it doesn’t arrive.

Nice to know we were missed

Neil

[very in reply to AussieNeil]

It's my early morning read Neil

Many Thanks

Jenny

[DebKat999 in reply to AussieNeil]

I didn't either ....yes you all were definitely missed!

[Kathp]

Same problem here too - thought it was my account .... hadn’t realised what a creature of habit I’d become since retiring in December!

[Panz]

I didn’t receive mine either....Florida 😢

[AussieNeil Partner Administrator]

HU have confirmed that they are experiencing technical difficulties with the email notification system and they are working late, trying to solve this issue.

Please go to HU manually to check for new replies and messages in Newsfeed. It won't show in your email till it's fixed...

[very in reply to AussieNeil]

Thank you Neil

[MsLockYourPosts Passed Volunteer]

I gave up on the daily e mails and just go to healthunlocked.com

I was getting dropped and messages saying that there was a problem when I tried to post yesterday. I hope that HU doesn't fix one thing, but mess up another in the process!

[Kazzie12]

I haven’t had an email since Sunday.

[very in reply to Kazzie12]

They are trying to fix it

[Kazzie12 in reply to very]

Thanks.

[Pinkdark2018]

I, too, am not receiving my daily e-mails and I haven’t changed anything in my settings they just appear to have stopped.

[very in reply to Pinkdark2018]

Miss my early morning read hope they fix it soon.

[Hidden]

Hi very ,

AussieNeil has kindly updated you on why you haven't received your digest the last two days, but if you'd like to read more about this, we have shared a post on the HealthUnlocked Latest community here healthunlocked.com/latest/p....

We hope the issues will be resolved as soon as possible!

[very]

Yes Neil did update me and I thanked him I'm just replying to other peoples emails I'm not complaining

[Salihyuksel67]

Same here I didn't get emails since yesterday

[MFThorses]

I didn’t receive a notification yesterday or today either

[Arcionquad]

I'm glad it wasn't just me.

[1935husband]

I look forward to the email so noticed it did not arrive today as expected

[Ysabeau]

Boo Hoo not had mine either I miss you guys. Regards Y

[AussieNeil Partner Administrator]

Confirming that all email notifications other than the Daily Digest are now working. The latter is expected to take the external company that generates these a few days to fix, per this update from Vesa in HU Support -

"Hi all,

An update about the daily digest issue:

As you know, this issue is due to a technical error on the part of an external company that we outsource to. They are experiencing an outage that is unfortunately going to take some time to resolve, because they have a huge database they now need to run maintenance on.

According to their most recent communications, it could take a few days before everything is back up and running as normal. We don't have any more information that this, at this point.

We're very sorry for the inconvenience and will be back in touch when we know more. Thank you for being patient!

Best,"

[very in reply to AussieNeil]

Thank you, Neil look forward to my morning read

[Thermoformer in reply to AussieNeil]

I was wondering what happened