My Husband and Hospital

[Mandy-mo]

My husband has several complex medical issues . He seems to be getting the runaround from the hospital and the different Dept's . How should I deal with this ?

[MAS_Nurse]

Hi Mandy-Mo, It may be helpful for you to speak to your husband's consultants [an appointment can be made through the secretary]. Alternatively, you could contact Patient Advice and Liaison Service [PALS]. PALS provides impartial advice and assistance in answering questions and resolving concerns that patients, their families, and carers may have in accessing NHS services. nhs.uk/service. I hope this is helpful. Best wishes.

[Mandy-mo in reply to MAS_Nurse]

That's the problem its the consultants mucking him around.

[MAS_Nurse in reply to Mandy-mo]

Hi Mandy-Mo, I hope the advice above is helpful and wish you all the best with this. Do any other forum members have any similar experiences? Do post on here and let us know how you get on. Best wishes.

[Lucy73]

Hi Mandy my husband also has very complex medical issues, I always go with him to every appointment and make sure I ask a lot of questions, if I don't understand I tell them and ask them to give more detail, before you go write down all the questions you want answered, Another avenue is his G.P. every time you go the hospital a letter is sent to the G.P telling them what has gone on, I always go and see his G.P. on my own a few weeks after the appointment so if I am not sure he will explain, also many consultants these days have specialist nurses working with them as part of the team they are very good and very supportive with a lot of knowledge, if it was me and I was not happy with my husbands consultant I would ask G.P to refer us to someone else this is your right. if you want to chat anytime please do.

[Hidden]

Unfortunately Mandy-Mo, you haven't given enough detail to be able to determine what's going on with the hospital. You say in response to another answer that consultants are 'mucking him (your husband), around'. It's not clear whether that's your perception because you don't have the whole story, or whether they are being inefficient and not communicating enough with you.

The point is though, that if you don't ask to speak to the consultant team looking after him, you cannot possibly resolve this. You need to make that appointment with them and put your points of concern to them, so that they can clarify why he appears to be being 'mucked around', and reach an agreement with you both as to the way forward. Don't be intimidated by them. You are entitled to ask if you aren't happy and mostly consultants are very happy to sit with you and explain exactly what their challenges of care are.