GP appointments: Has anyone’s else GP’s... - British Heart Fou...

British Heart Foundation

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GP appointments

11 Replies

Has anyone’s else GP’s switched too telephone consultations only.

11 Replies

Not yet , no online appointment anymore and we did get a text yesterday saying that we must not go to the surgery if we have a cough or a high temperature

6TIMES profile image
6TIMES

My gp surgery has removed booking an appointment on line but there was no information on stopping face to face consultations but i suppose that only the most important will be seen with the rest done by phone

francesw47 profile image
francesw47

My local CCG moved to telephone triage only last Friday. All GP surgeries were closed and patients asked to either email query via website or telephone triage to decide whether face to face appointment needed. All other queries being dealt with by telephone. Anyone who has face to face consultation asked to waiting area then to GP. Getting a repeat prescription is becoming more complicated......

MichaelJH profile image
MichaelJHHeart Star

Ours have switched to telephone appointments only. However, the triage for telephone consultation or face-to-face will be done by a GP. That's fine by me in the current situation. Triage by no - medical staff would be an issue!

TuckBox2 profile image
TuckBox2

tried to get an appointment this morning, told not to come to surgery, Dr will phone me for telephone consultation\

080311 profile image
080311

In Scotland our GP stopped all internet appointments last week telephone only and we mustn’t go to the surgery with a cough or high temperature.

Shoshov profile image
Shoshov

yeah. got a text on friday saying no face to face appointments only telephone. i’m in scotland

MichaelJH profile image
MichaelJHHeart Star

I had a look at the websites for some local surgeries. They are all going to a triage system but the only consistency is the inconsistency!

lettingoffsteam profile image
lettingoffsteam

Yes mine has.

Supernanu profile image
Supernanu

Yes mine has. Received text this morning. Had to check because I’m due blood tests tomorrow - they are still going ahead ... at the moment!

Maisie2014 profile image
Maisie2014

Yes. My surgery has been keeping patients updated on Facebook and texts. I received a long email this morning explaining how you can contact them and reassuring me that I’m still important and will receive any help I need. Medical staff are at risk and I worry about my nurse daughter. I feel confident that we’re being looked after.

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