Electricity payment

[falcon68]

Is anyone else struggling to get payment from Baywater for their home oxygen machine. I have phoned them twice and nothing so far, this is very troubling.

[Spacecat1]

mine comes automatic last one August.. if you are new to them. Ring accounts department

[KC2222]

Mine took about 4-6 weeks

[gedney]

I also have never had a payment, had machine for 18mths

[garshe]

Yes havent been paid for ages. Supposed to be paid Aug still not received payment. Ive sent them readings as no one calls anymore. xxSheila 🙈🙈

[Tykelady]

They read the machines 3 times a year I believe. I have never had any problems with payment or service from Baywater.

[Thepainterswife]

I don’t even know when ours are due they just seem to come at random times 🤷🏻‍♀️ What I can say is we found the previous suppliers much , much better . The service was very poor when Baywater first gained the contract , all the drivers who had worked for the previous supplier were complaining It has improved but the cannulas etc are very poor quality , tend to twist , knot up and disrupt the flow of O2 . 🙄