Pip payment not in bank

[zeusmum2]

Son had pip review form which was sent to them special delivery and they signed for it, problem is I checked the bank today and he hasn't been paid, form was sent earlier than deadline, payment is usually in the bank Saturday even though it's due Monday's, has been like this for last three years, but nothing in bank today and not heard anything from them, worried they have lost his form, has anyone else had payment on a different day or had a similar problem

[peege]

Don't forget there have been and still will be postal strikes so I hope you posted the form early to compensate . Good luck

[Spacecat1 in reply to peege]

Probably down to strikes. Ring them M9nday. They maybe checking form.

[zeusmum2 in reply to peege]

Hi, yes I posted it 14 days before deadline, I've tracked it and it arrived the day after i posted, I sent it next day delivery tracked

[Bevvy]

If payment hasn’t arrived in bank by Monday and you are sure not miscalculated dates then I suggest you give them a ring. I find if I ring in the morning as soon as they open I tend to get through to someone relatively easily.

[zeusmum2 in reply to Bevvy]

Thanks i will ring early Monday

[Ergendl]

Hope you manage to get it sorted tomorrow. How worrying for you.

[zeusmum2 in reply to Ergendl]

Yes my anxiety is through the roof, going to ring them in the morning, thanks for your message it's very kind of you

[katieoxo60]

Hi there I just read on a news flash that some payments are delayed due to the extra payments that are being paid this month plus Christmas date changes for normal benefits . So hope it comes soon for your son.

[zeusmum2 in reply to katieoxo60]

Thanks so much, I'm hoping that may be the reason, so good of you to help

[millerh62 in reply to zeusmum2]

I haven't managed to get through on the phone but the automated line says, they are aware of a problem with todays payments and to call after 11:30 for an update

[zeusmum2 in reply to millerh62]

Sorry i took so long to reply was trying get through to pip. After ringing 9 times and getting cut off I finally got through, they said they were having problems and just keep checking bank throughout today and if it's not in by tomorrow ring them back

[millerh62]

My daughters pip is awarded until 2024, she has also always received on Saturday, I thought nothing of it, but It isnt in the bank today either

[strongmouse]

Yes maybe postal strikes - there is a backlog in some areas. I always keep a copy of anything I send to the DWP just in case they lose it. Also the DWP seem to be behind with their paperwork. I would ring and see if you can speak to someone who should be able to check where his review is at. They will only speak to you though if you have power of attorney (where you can make money decisions on their behalf), otherwise he will have to phone.

Even with a review someone has to read through the paperwork and sign it off. From what I've heard they are way behind with many payments.

[BreatheasyBe]

Martin Lewis had highlighted the delayed payment in recent articles looks like it’s affecting a number of people. Hope it’s sorted soon