AliveCor: Having been in NSR for nearly... - Atrial Fibrillati...

Atrial Fibrillation Support

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AliveCor

Paul_M profile image
12 Replies

Having been in NSR for nearly two years after cardioversion and ablation... I jumped back into 24/7 arrythmia last week. I charged up my old iPhone 4 with the AliveCor monitor on it to take readings for my cardio dept and it tells me it can't log onto my account. I mail them and they tell me it's no longer supported! Anyone else had this? It seems a little harsh to drop it that's only 4 years old and in perfect working order AND expect us to reinvest.

grrrrrr!

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Paul_M profile image
Paul_M
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12 Replies
BobD profile image
BobDVolunteer

Just got mine out of the box and it worked fine. Must be a year or so since I last tried it and this was one of the first trial issues back whenever a long time ago but much more than four years so I don't know what your problem is. Have you the latest kardia software and have you been updating as required?

Paul_M profile image
Paul_M in reply toBobD

It's all up to date and reinstalled. I've been mailing to and fro with AliveCor and they say it's not supported any longer.

CDreamer profile image
CDreamer in reply toPaul_M

Paul - have you replaced the battery in the Kardia? I have to replace Mike quite regularly.

CDreamer profile image
CDreamer

Mine works fine, but I use it with my iPad or IPhone5 - just hold it next to the microphone.

Try opening another account.

Paul_M profile image
Paul_M

yep.. I've put new batteries in. AliveCor simply say they don't support that hardware anylonger.

Pikaia profile image
Pikaia

Could it be that they no longer support the iPhone?

Stinky1953 profile image
Stinky1953 in reply toPikaia

Yes. Its the phone that's the problem not the Alivecor.

fallingtopieces profile image
fallingtopieces

Paul, I don't know what your current phone is but if you can download the Kardia app on it I can see no reason why it won't pick up your old device without it being stuck onto your current phone.

So long as the device itself has a working battery, just holding it near to your phone should work.

Pat

Paul_M profile image
Paul_M in reply tofallingtopieces

Thanks Pat... I have an iPhone 6 so I'll give it a go

Buffafly profile image
Buffafly

My old Alivecor works with my iPhone 5s and my android tablet.

momist profile image
momist

Two things. I suspect that it is the old iPhone that is no longer supported, rather than the Kardia. Secondly, you don't need an account with AliveCor for the thing to work! Just get the device to record your heart signals and then immediately email them to yourself and organise your own storage. I put mine straight into Dropbox and keep them there so that I can show them on my cheapo tablet.

Dodie117 profile image
Dodie117

Apple gave just issued a new update for iphones and seemingly it has stopped supporting 4 and some of the 5 series.

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