I can’t upload my results files from iPad to my posts. Photos work ok but not pdf / word

[Applethorpe]

I’m trying to upload test results. I hit the attachments icon below and select ‘files’ but although it shows me all my files, they are all greyed out ( whether on my iPad or in iCloud ) .It lets me upload a photo, so my only option at the mo is a workaround by taking a photo of the iPad screen with my iPhone and uploading that.

It was like this before I loaded the new OS - and after. Hmmmmm….

Are others getting the same problem ?

Thankyou

[RedApple Administrator]

There never has been any way to upload anything other than photos/pictures. It doesn't have to be an actual photo, you can do a screenshot and upload that. support.apple.com/en-gb/gui...

[Applethorpe in reply to RedApple]

Thankyou very much for that - very helpful.😀

I just assumed you could upload pdf files because it offered me files as well as photos.

The screenshot will work great - easy way to isolate the results without name etc. By coincidence I learned how to screenshot last week ! I just had to look up how to view a full page pdf though (in Books.)

This is a previous confused person ! ( in case this helps anyone )

healthunlocked.com/thyroidu...

From one Apple to another ; )

[Staffsgirl]

Same problems here…except it doesn’t even let me upload a screenshot.

[Applethorpe in reply to Staffsgirl]

Well, I have been able to upload the screenshot as a trial run but not actually hit reply yet, so… yet to see if it actually works.😀

Screenshots are stored in photos, so that’s where you fetch it from, if that’s the issue ?

[Staffsgirl in reply to Applethorpe]

I can find them, but HU doesn’t allow me to upload them! It asks me to verbally describe for people with visual difficulties, but then won’t proceed.

[Jaydee1507 Administrator in reply to Staffsgirl]

You do need to write a word or 2 in the actual post to be able to upload any image. Have you tried that?

It wont let you just upload an image.

[Staffsgirl in reply to Jaydee1507]

Yes, tried describing the screenshot as required…but it doesn’t let me upload.

[Jaydee1507 Administrator in reply to Staffsgirl]

I dont mean the description bit, although you do also need to do that. I mean in the main body of the actual post where your image will appear. You need to write something however short.

[Staffsgirl]

Not sure about that. Thanks, I’ll experiment.