Off topic.... getting email updates.: Hi. I used... - Thyroid UK

Thyroid UK

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Off topic.... getting email updates.

princess20 profile image
2 Replies

Hi. I used to get updates every day from Healthunlocked, but now I don'tgetting any unless I log into website.

Is there something I need to do/something I'm missing to get these updates ba k again????

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princess20 profile image
princess20
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Clutter profile image
Clutter

Princess20, Click on your username on the HealthUnlocked banner and select Account. Make sure 'Email me a daily summary of what's new in my communities' box is checked. If it is checked, uncheck it, check it again, and SAVE changes.

If you don't get email notifications tomorrow email support@healthunlocked.com for assistance.

BeansMummy profile image
BeansMummy

I'm sick and tired of the intermittent sending of emails - it works well for weeks and then they just stop. This has been going on again for the past few days. I've checked my account settings, made sure they're all correct, but checked and saved them again (just in case).

When I have previously contacted the support team, I get the bog standard reply about checking my Spam folder and HU settings. It wouldn't be so bad if it was just a one-off, but it happens regularly (and not just for me).

Maybe someone in the HU support team must have a bad day occasionally, and just "deletes" a few of us, just for fun.

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