Did you check to see if the test you're ordering is one that's listed as discountable with that code? If not, you need to download the PDF from the main website here:
In answer to all helpful suggestions, it is a thyroid test, the PDF/link still shows the test as eligible for discount and I did try it with a space between the K and the 1......
Well, I'm "pleased" to know that it isn't only me, but it's not a good thing. I guess an email is in order and possibly some check with Thyroid UK.....
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