IThis is Pipps I have no idea why but I keep getting locked out !

[Draughtsman]

I have had to rejoin using my hubby's details. This has happened several times now

[Joolsg]

Oh no. Try messaging Kaarina. She may be able to sort out the issue.

[Elffindoe]

It would be best to contact HealthUnlocked, they are more likely to be able to help.

On PC/laptop there's a "Contact us" link doesn't appear to be one in the mobile app.

[LotteM]

I hope you get this sorted, Pips. I noticed you didn't respond to the replies to your earlier post about the difficulty with reducing the neupro further. We now know why.

[Kaarina Administrator]

Hi Pipps, I contacted HU for you yesterday and hopefully will receive a reply soon.

[Kaarina Administrator]

Hi Pipps, HU have been in touch with me and they are on the case. Hopefully it will be resolved.

[Draughtsman in reply to Kaarina]

Hi its Pipps on my hubbys my username was restlesslady

[Kaarina Administrator in reply to Draughtsman]

Right, OK. I thought that you were another Pipps/Pippin. So this is still ongoing and I shall go back to the drawing board and try and find out what is going on. Thank you for letting me know that your username was restless. That is helpful.

[Kaarina Administrator in reply to Draughtsman]

HU have just checked your email logs and seen that all your emails out to the email address associated with the restlesslady account are being rejected, so you will not be able to reset your password.

It is possible you may have made an error when adding your email during your account set up. HU would like you to contact them directly at [e-mail]

Hope that helps.

[Draughtsman in reply to Kaarina]

Thank-you very much for your help Kaarina much appreciated x

[Pippins2 in reply to Kaarina]

Thankyou I am sorted and back to my original name phew ! X

[Kaarina Administrator in reply to Pippins2]

Thank you for letting me know.

[LotteM in reply to Pippins2]

Good to 'see' you again, Pipps!

How are you faring with te Neupro withdrawal? Can you now reply to your post about it? Or is the "restlesslady" a different Pipps??