Admin Why have I stopped getting mail... - Restless Legs Syn...

Restless Legs Syndrome

22,320 members16,387 posts

Admin Why have I stopped getting mail from HelthUnlocked?

Eryl profile image
Eryl
12 Replies

I haven't had a daily mail update since 04/03/2024. I have checked all my settings which seem to be correct.

Written by
Eryl profile image
Eryl
To view profiles and participate in discussions please or .
12 Replies
ChrisColumbus profile image
ChrisColumbus

Kaarina may know.

Presumably you've checked your email notifications section and the

'From my communities Digest frequency:' flag is still set to DAILY?

(If that's what you want: I keep mine set to NEVER so can't check whether this is a general problem)

Eryl profile image
Eryl in reply toChrisColumbus

As I said, I've checked all my settings (which I never adjust anyway)

Kaarina profile image
KaarinaAdministrator in reply toEryl

If you have checked all your settings on email notification then contact HU direct. support@healthunlocked.com

I am receiving daily notifications - no problem.

Eryl profile image
Eryl in reply toKaarina

As I said in my post I HAVE CHECKED MY SETTINGS!

Kaarina profile image
KaarinaAdministrator in reply toEryl

There is no need to shout.

ChrisColumbus profile image
ChrisColumbus in reply toEryl

OK- if it's not your email notification settings or your spam filter do let us know the answer as it may help someone else

RiversW profile image
RiversW

my mail stopped and I discovered for some reason it was going to spam.

ChrisColumbus profile image
ChrisColumbus

I switched on Daily Digest yesterday to try it and it worked this morning, so it doesn't appear to be a site problem...

50568789 profile image
50568789

Have you checked your spam box? This has happened to me and I found the notification had gone into spam, for no obvious reason.

marigold60 profile image
marigold60 in reply to50568789

Yes mine did too. I wondered why they'd stopped until I checked spam

DicCarlson profile image
DicCarlson

For some reason, my daily updates went away - then mysteriously came back a few days later!

michaeledward profile image
michaeledward

I had this exact same problem several months ago. After a week or two of not receiving notifications, I inexplicably started receiving the notifications again and have been receiving them ever since.

Not what you're looking for?

You may also like...

why has my tablets stopped working???

I have recently been put on roprinerole 4mg modified release, and now they dont seem to be working...
anettie1976 profile image

We think it may have stopped...!!

Hi all, Following my wife's PLMS for the last 2 years we THINK we may have managed to stop it. No...

Getting help from my GP

Today I am going to my GP to ask for help , I don't no if I will get it or if she will understand...

Having trouble getting help from Doctor

Hi I'm new here, only finding this site recently. I have had RLS for years though it was usually...
AndyBK201 profile image

Moderation team

Kaarina profile image
KaarinaAdministrator

Content on HealthUnlocked does not replace the relationship between you and doctors or other healthcare professionals nor the advice you receive from them.

Never delay seeking advice or dialling emergency services because of something that you have read on HealthUnlocked.