Admin Why have I stopped getting mail... - Restless Legs Syn...

Restless Legs Syndrome

21,483 members15,160 posts

Admin Why have I stopped getting mail from HelthUnlocked?

Eryl profile image
Eryl
12 Replies

I haven't had a daily mail update since 04/03/2024. I have checked all my settings which seem to be correct.

Written by
Eryl profile image
Eryl
To view profiles and participate in discussions please or .
12 Replies
ChrisColumbus profile image
ChrisColumbus

Kaarina may know.

Presumably you've checked your email notifications section and the

'From my communities Digest frequency:' flag is still set to DAILY?

(If that's what you want: I keep mine set to NEVER so can't check whether this is a general problem)

Eryl profile image
Eryl in reply to ChrisColumbus

As I said, I've checked all my settings (which I never adjust anyway)

Kaarina profile image
KaarinaAdministrator in reply to Eryl

If you have checked all your settings on email notification then contact HU direct. support@healthunlocked.com

I am receiving daily notifications - no problem.

Eryl profile image
Eryl in reply to Kaarina

As I said in my post I HAVE CHECKED MY SETTINGS!

Kaarina profile image
KaarinaAdministrator in reply to Eryl

There is no need to shout.

ChrisColumbus profile image
ChrisColumbus in reply to Eryl

OK- if it's not your email notification settings or your spam filter do let us know the answer as it may help someone else

RiversW profile image
RiversW

my mail stopped and I discovered for some reason it was going to spam.

ChrisColumbus profile image
ChrisColumbus

I switched on Daily Digest yesterday to try it and it worked this morning, so it doesn't appear to be a site problem...

50568789 profile image
50568789

Have you checked your spam box? This has happened to me and I found the notification had gone into spam, for no obvious reason.

marigold60 profile image
marigold60 in reply to 50568789

Yes mine did too. I wondered why they'd stopped until I checked spam

DicCarlson profile image
DicCarlson

For some reason, my daily updates went away - then mysteriously came back a few days later!

michaeledward profile image
michaeledward

I had this exact same problem several months ago. After a week or two of not receiving notifications, I inexplicably started receiving the notifications again and have been receiving them ever since.

You may also like...

Having trouble getting help from Doctor

new here, only finding this site recently. I have had RLS for years though it was usually one night

How can I get some real relief from this RLS torture?

Pregabalin which is no longer working for me after many years on 300mg nightly, but I have found...

getting no sleep after stopping miripex

weaned off of miripex, each time I lowered the dose I had a couple of days of trouble. But now...

Why no symptoms when i have a stinker of a cold

One thing i have noticed is that when im ill with a cold or flu i dont seem to have such terrible...

Getting help from my GP