Ampoules arrived OK from new versanda... - Pernicious Anaemi...

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Ampoules arrived OK from new versandapo.de site

deniseinmilden profile image
26 Replies

Hi Everyone!

Just to let you know a couple of days ago I registered my details on the new versandapo.de website and ordered my ampoules. They arrived safely yesterday by DHL.

I have the Google Translate App on my phone and use that to get round the language difference. It automatically translates the website and I just copy and paste emails into it to read them.

I use 1.5mg in 1ml Pascoe ones and am very keen to keep buying these high strength ones as it saves me doing 2 jabs per day. This is the only site I have found them (has anyone else seen them elsewhere?).

As far as I could see all the other brands were available and in stock. The recent stock issues may have been because of the impending takeover.

Happy ampoule buying folks!

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deniseinmilden profile image
deniseinmilden
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26 Replies
wedgewood profile image
wedgewood

Glad it worked for you . No , the Rotexmedica B12 ampoules are still out of stock , but I could click on a link so they will email me when they are back in stock . They don’t seem to have a site in English . I have emailed them about this , they acknowledged this email , but haven’t got in touch yet .

I found that I had to search in a different way for ampoules . “Hydroxocobalamin ampullen” gets no result. Search for “Redoxmedica B12 if you want 1mgx1ml ( still out of stock ) or Hevert Depot B12 if you want Hydroxocobalamin 1mg x 2ml ( in stock )or Hevert forte B12 ( in stock) if you want Cynocobalamin. It’s possible to order on the German site if you are familiar with ordering . I do hope that they eventually put up one in English .

“zur Zeit nicht lieferbar “ ( “nicht” written in red) means “unable to deliver at this time “ i.e. Out of stock .

deniseinmilden profile image
deniseinmilden in reply to wedgewood

Thank you for your comprehensive addition - really helpful.

wedgewood profile image
wedgewood in reply to wedgewood

SORRY I MEAN ROTEXMEDICA NOT REDOXMEDICA,—getting muddled with the languages ( needing more B12?)

Foggyme profile image
FoggymeAdministrator

That’s good news Deniseinmilden 😀. Thanks for posting.

I'm not having much luck. I didn't get an email about the changes as I paid by PayPal so am not listed as a registered customer.

I've tried to register as a new customer but there is no facility for UK customers to do this (UK has disappeared from the countries drop down box).

So, it looks like they are not acccepting 'new' customers from the UK.

I've emailed them asking if they intend to accept new customers from the UK in the future - on behalf of the forum, and myself - but no response yet (and I'm not sure I'll actually get one).

So, looks as if VersandApo is now a no-go for me (unless they email with welcome news 🙄).

Will put up a post about new customer issue, but just want to wait another couple of days in case I do get a response from them.

Think I'd better dodge off and register with Mycare - just in case...

👍

P.s. Had a look and Mycare do 1.5mg ampoules of Hydroxocobalamin - but picture of box not clear enough to read whether it's Pascoe brand, or not. Might be worth a look - you may recognise the box 😉😀

deniseinmilden profile image
deniseinmilden in reply to Foggyme

Hiya!

I'm sorry you've had so much trouble with it.

I too pay by PayPal but they did send me the following email when I placed an order (which wasn't sent). The vital link (in case your school German is like mine!) is...

versandapo.de/login.php

The whole email said:

Sehr geehrte Frau Thomas,

ab dem 08.05.2018 wird Ihre Versandapotheke „versandApo" von meiner geschätzten Kollegin, der Apothekerin Frau Kirsten Fritsch, Paunsdorfer Allee 1, 04329 Leipzig, weitergeführt.

Da wir Datenschutz und Vertraulichkeit selbstverständlich großschreiben, werden wir Ihre Daten nur dann an Frau Kirsten Fritsch übermitteln, wenn Sie als Kunde uns ausdrücklich Ihre Einwilligung zu dieser Datenübertragung erklären.

Klicken Sie ab dem 08.05.2018 auf versandapo.de/login.php, um Ihre Zustimmung zur Übertragung Ihrer Kundendaten (Name, Vorname, Anrede, Titel, Anschriften, E-Mail-Adresse, ggf. Telefonnummer, Bestellhistorie und Kundenkonto-Login) an Frau Kirsten Fritsch zu erteilen und auch zukünftig Ihren bisherigen Kundenaccount wie gewohnt nutzen zu können sowie die zukünftige pharmazeutische Beratung zu erleichtern.

Frau Kirsten Fritsch betreibt seit vielen Jahren eine moderne und innovative Versandapotheke. Sie hält für Sie ein breites Sortiment an Arzneimitteln, homöopathischen und kosmetischen Produkten sowie Nahrungsergänzungsmitteln bereit und freut sich darauf, Sie weiterhin als Kunden begrüßen zu dürfen.

Für Rückfragen stehen wir Ihnen gerne zur Verfügung.

Mit freundlichen Grüßen

Ihr Dr. Achim Kaul

I wonder if you can get through with my links?

Thank you very much for the heads up on the Mycare site doing extra strength ampoules. It will be a great relief to other friends who use them too to know there are alternative sources.

Best wishes to you! xx

Foggyme profile image
FoggymeAdministrator in reply to deniseinmilden

Thanks deniseinmilden.

Tried the login but it doesn't recognise my email address so it looks like it's a no-go for me...and all new UK customers.

Will post when I receive clarification from them, but it's not looking good 😖.

Think I'm going to become an alternative source sleuth (following in the steps of wedgewood 😉)...quite scary having so few places to purchase from.

Or I can see us hiring a forum bus and traipsing around Europe en-masse, like a hoard of deficient locusts hoovering up B12 and clearing out any pharmacy that lies in our path! 🤗🤗

👍

Foggyme profile image
FoggymeAdministrator in reply to deniseinmilden

Hi deniseinmilden . Look what I discovered on the Pascoe.de website:

pascoe.de/produkte/detail/v...

If you click on the yellow Versandapokethe box, it displays a list of pharmacies that sell the Pascoe 1.5mg Hydroxocobalamin. Haven't time to see if any of them post to the UK, but worth investigating if you're stuck.

👍

deniseinmilden profile image
deniseinmilden in reply to Foggyme

Wow! Thank you!

I'll look into it and let everyone know. Cheers! xx

blogsy2 profile image
blogsy2

I may be being a bit pathetic here, but if they’re already putting up with hassle and paperwork delivering to the UK, let’s not hassle them too much. We can work out some instructions to use the site, as above.

I suspect we’re not a huge part of their sales, and if we’re a pain they might not consider it worthwhile to sell to us.

I just got confirmation of dispatch from the other main supplier in Germany. Can’t remember the name right now! Good news :-)

Foggyme profile image
FoggymeAdministrator in reply to blogsy2

The point here blogsy2 is not how to use the site but whether new customers (or those who previously paid by PayPal, did not register, and did not receive the transfer email)...are still able to.

There is currently no facility for new customers from the UK to register with the 'new' VersandApo, so many will be locked out of this as a supply route for their injections.

So, entirely appropriate to mail them and ask them for clarification about this (and thank them for previous good service too).

Investigation to date seems to indicate that anyone who received a mail about the transfer can re-register and still purchase. Those who didn’t can't (no longer accepting new customers from the UK).

Will put up a new post in the forum once I've received confirmation from VersandApo.

👍

I Just registered a new account without any problem at all. Select "Classic" address, put your details in and select "Vereinigtes Königreich" (United Kingdom) for country.

The site is also Google translate friendly so if you use Google Chrome browser you will get it all in English automatically.

Here is also the direct link to the B12 injection ampoules:

versandapo.de/advanced_sear...

deniseinmilden profile image
deniseinmilden in reply to

Thank you!

I guess that's possibly how I did it!!

Foggyme profile image
FoggymeAdministrator in reply to deniseinmilden

I finally managed it too...order placed okay....hurrah 😉😀😀

blogsy2 profile image
blogsy2 in reply to

That’s great news!

Foggyme profile image
FoggymeAdministrator in reply to

Thanks b10tds...finally managed to register...and place an order 😉😀😀.

Kazania profile image
Kazania in reply to

Versandapo new site - Thank you so much for your suggestion about Google Chrome browser and Google translate app. I have just ordered 10 vials of B12 Rotexmedica and had my order confirmed (I paid on my husband’s PayPal account as I couldn’t work out how to use my Visa, which I would prefer to do). I couldn’t have done this without your help, and that of all the other people who have written about this changeover, I am very grateful to everyone on this site. 😃

topazrat profile image
topazrat

I've got a one click form filler (enter lots of competitions) and when I opened a new account just now, it automatically filled in United Kingdom, which made it easy - just as well, as I'm blonde ;)

deniseinmilden profile image
deniseinmilden in reply to topazrat

Me too - on both accounts!!! 😁 😁 😁

Lizmcgarty profile image
Lizmcgarty

I didn't realize how lucky I was in Tenerife or Mainland Spain. We go to the chemist and get a box of 8 ampoules. The 1000mg is 4€ a box. If you want stronger you order. The Moving back to UK so better stock up. You can then do it yourself or take it to the nurse in docs next door!

blogsy2 profile image
blogsy2 in reply to Lizmcgarty

And that's how it SHOULD BE. How can we be in such a ridiculous situation in this country? it could almost turn me into a conspiracy theorist. Or is it the whole nanny state thing?

That is a good price! I wonder if we can find an online retailer to send from Spain?

bttiebooe profile image
bttiebooe

i ordered from mycare, which shows as VerspandApo, everything was fine, until i came to enter address and UK was not in the drop down file, so I went to the facebook page messaged them and they replied immediately, they didn't know what had happened but later in the day U.K. was on the list, so order done and despatched, so use their facebook book and message, they reply almost straight away. Good Luck

wedgewood profile image
wedgewood

Have been on Bodfeld-Apotheke.de . And they have 100 Pascoe ampoules ( they also do 1mg so you have to watch out when ordering) . 1.5 gm for €83.69 .I had to use German site , as they don’t have one in English , and I don’t know how to use the translation app .

deniseinmilden profile image
deniseinmilden in reply to wedgewood

Wow - thank you! You are brilliant and I'm very grateful!

I have just used my first 26G needle I got from Exchange Supplies.

Excellent, prompt service from the company and tiny needle!

While your skin can feel something as sharp as a thistle spine, I think it was more comfortable with the thinner needle once passed the skin.

😊 x

briarhillcat profile image
briarhillcat

Hello, I just went to Versandap site and ordered the B12 injections and paid through Amazon. Had to keep translating the german to english. Is this the site that you have used. Hope I have done the right things. Help someone please

deniseinmilden profile image
deniseinmilden in reply to briarhillcat

That's right. I have loaded the "Google Translate" App on my phone and then go into versandapo via Chrome and it translates most of it automatically for me.

Be aware that you might need to change the courier to DHL to get it to accept UK delivery address.

Ideally you will have bought 1mg in 1ml hydroxocobalamin ampoules.

Good luck and don't be afraid to ask again!

briarhillcat profile image
briarhillcat

OK. Thank you. I translated the German I did not understand and it did say post to United Kingdom, so fingers crossed.

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