Notifications

[ZenaJ]

Does anyone know how to get an email notification from other members posts? I have all my notifications switched on and used to get them but don't any more. I'd be grateful for help. I've asked admin but didn't get a response. This means because I often forget to look, any replies to me can go unanswered for a while.

Thanks in advance for any ideas. xx

[Lyndy]

They aren’t going to your junk mail folder?

[ZenaJ in reply to Lyndy]

No Lyndy, I check my junk mail every day. I get emails from Ovacome with up coming events but nothing regarding the members posts. I used to get several every day. I'm not very good on computers but I've checked notifications and they're all switched on. Thanks for your help though. x

[OvacomeSupport Partner My Ovacome Team]

Hi ZenaJ

Sorry to hear you’ve been having some technical issues. Have you managed to solve the problem with email notifications yet? As Lyndy mentions above, it may be worth checking the junk folder and adding HealthUnlocked to your contacts to ensure the emails don’t go astray.

We’d be happy to try and help you troubleshoot this issue via our support line on 0800 008 7054 if that may be helpful to you. We’re here Monday – Friday, 10am – 5pm.

Best wishes

Annie

Ovacome support

[ZenaJ in reply to OvacomeSupport]

Hi Annie, I might have to give that a try. Thanks for your help.

Best wishes, x