Part 2: Some observations about my hospital sta... - My Ovacome

My Ovacome

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Part 2: Some observations about my hospital stay - not in any particular order

BellmoreBelle profile image
9 Replies

The leaflet given out about surgery is hideously stereotypical. e.g. "Avoid lifting anything heavy (including children and shopping)" - really? Is that ALL a woman might be lifting? What about my beloved bass guitar?

"Continue with gentle activities such as making drinks, light dusting and washing up, gradually increasing your level of activity." Wow. Get excited about gradually being able to do more cleaning? Can't wait!

The entire brochure has me riled. It needs to be de-gender-roled immediately. If you wouldn't write this to a man, do not write it towards women.

There's no targeted advice about exactly what muscle groups are worth working on to make your recovery easier (*provided this is possible, but it's certainly worth knowing!). For example, I can raise myself from a squat using only my thigh muscles - this is marvelous right now and means I have quite a range of safe mobility.

I believe there should be a substantial kind of ward handbook written for patients. You may not need all of it, you may not need any of it, but there should be sufficient detail about ward life, ward layout, ward routines, emergency routes, emergency procedures and so on - e.g. at one point a loud alarm went off. No-one said anything. I asked, "Should I be worried?" "Oh, it's just a fire alarm from over the other side," I was told. Splendid. It might as well have been the break-out klaxon from Wormwood Scrubs next door! There should be all sorts of stuff that may become useful to you at sometime during your stay, or may never be.

Like the fact that if you are sent to ITU, your old bed is forfeit. Your stuff is bundled up and put securely away (so securely they could find hide nor hair of my brand new Samsung wall charger unit), and you'll end up in one of either the isolation rooms or the "red team" beds on either side of the nurses' station.

The ordering of meals is heavily manual and haphazard, and I completely missed out on dinner one night. They refused to give me anything but a tiny tub of low-fat unsweetened yoghurt to replace it, when I had been told to start building myself up. Surely they could have a small stash of emergency supplies which they roll through on a daily basis, so nothing is actually wasted?

And the discharge process! It was blatantly obvious that there was a terrible bed shortage, and they need us out as soon as, so why not streamline it as much as possible by modelling the workflow and automatically triggering off everything that needs to done? If I didn't know I had to agitate to keep everything on target, I might not have. I was galvanised 3 years ago when the staff seemed to wander around all day saying to one another, "Bed 3/2 needs to be discharged," but nobody actively started doing anything. Hours later, she was presumably still lying there, waiting for someone to tell her what she needed to do, and what they would do for her.

<yep, there's probably more to come>

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BellmoreBelle profile image
BellmoreBelle
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9 Replies
Artgreen profile image
Artgreen

Oh yes, the memories are flooding back !

A little advanced warning about ward procedures would have been welcome. But I felt so sorry for the nurses who were actually running around trying to deal with people.

The menus for those trying to eat healthily were awful. As it turned out I couldn’t eat for 5 days so it wasn’t an issue for me but it really wasn’t nutritious food.

Great post!

Love Alex x

Coldethyl profile image
Coldethyl

The discharge is a nightmare - no one seems to know who is doing what - I had a recent stay in hospital under surgical team but was placed on gynae ward and the communication between the surgical ward round team and the nursing team was abysmal - I eventfully got fluids 9 hrs after the round as no one had thought to update notes or inform sister that it needed doing ! Likewise I needed a low residue diabetic diet but food on offer didn’t tick that bill at all - I know they are under tremendous financial pressure but a lot of the issues seemed down to little joined up thinking or planning

BellmoreBelle profile image
BellmoreBelle in reply to Coldethyl

EXACTLY! The focus of my next post was going to be the lack of joined-upness between the teams, the processes and procedures. A little bit of observation could go a long way to streamlining the gaps here. Where are the BAs (Business Analysts) in the NHS?????

Seasun36-uk profile image
Seasun36-uk

Yes, memories of my ‘stuff’ going to ITU.....despite the fact that I didn’t!!

A rude, off-hand nurse ‘discharging’ me on a Friday, showing no human compassion or encouragement!! I am usually very long suffering, especially as a former nurse. I wish I’d complained at the time, but I had other things on my mind, like survival!

Why don’t the Physios do a ‘muscle strengthening’ leaflet? Quads & core & maybe arms. Yes those leaflets are way out of date, as is meal ordering.

This is a very read cathartic Carol - carry on! 🙂

juliamillen profile image
juliamillen

Light dusting eh? I bet you couldn’t wait!

mrstadpole profile image
mrstadpole

Yes I remember all of this! Light dusting?? What is it?

They probably have a prompt sheet.Ha!

BellmoreBelle profile image
BellmoreBelle in reply to mrstadpole

One written in the 1950s.

Pendle99 profile image
Pendle99

Memories flooding back to me! Provided with no written info after my debulking surgery....absolutely no advice so I ended up searching on internet once home, not told where the toilets are on the ward, not seen.by physios during my stay, asked for sides on bed to be lowered so I could practice getting in and out but they trapped the catheter bag in the process and nurse buzzer out of reach. It was hell and I couldn't wait to get home. Don't get me started on the food!

BellmoreBelle profile image
BellmoreBelle

Oh yes! Told I needed to start building myself up but my dinner was never delivered; asked for a shower to help clear my lungs, which the doctor agreed to, but they were "too busy"; told I needed to get mobile ASAP but no-one available to walk me and no, I couldn't go on my own...

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