The bar with the best service: A quick note to say you... - NRAS

NRAS

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The bar with the best service

6 Replies

A quick note to say you can now find the (growing) list of HealthUnlocked’s condition-focussed communities by clicking on the new bar at the top of your screen.

It became clear to us, especially in our recent member survey, that many of our members didn’t know that HealthUnlocked provides free online communities to more than one charity. We hope that these other communities could also be helpful for you – or maybe somewhere you can recommend to a friend or family member to find support and information they need.

Also on the top bar, by clicking on your username, you’ll go straight to your profile settings where you can manage how you receive emails and add more information about yourself. Maybe it’s the perfect time for those of you who haven’t yet uploaded a picture and information about yourself? We know other members like to see all the different personalities taking part in their community.

We hope you like the new look. And of course we’re always pleased to hear new feedback.

6 Replies

Thanks Katie! its a fabulous service, I have gained so much help and support

Alison aka summer

in reply to

As ever, you are very kind with your words, Alison! I hope your studying is going well.

sylvi profile image
sylvi

I'm showing my ignorance where is the top bar. I'm at a loss to know what to look for. sylvi.

in reply tosylvi

Sylvi, you should see a new, grey "navigation bar" across the top of the HealthUnlocked screen - just above where it says 'HealthUnlocked' and 'NRAS' in the top left corner. For members who are part of more than one group - which sadly seems to be common with the autoimmune conditions - we hope it'll be easier to find your way between the sites. Also to learn about our new groups more easily. Hope that clears things up!

sylvi profile image
sylvi

Do i click the unlocked word.

in reply tosylvi

Sylvi, It's above this. If you can't see a grey band ABOVE the word HealthUnlocked with your username on the far left and then the word communities - please direct message me your number and I'll explain. If you can't see it this means some rather peculiar bug and I'll need to investigate. I'll look for your message when I get home - I'm away to my commute now.

Thanks,

Katie

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