Sorry need to sound off, have had a so called professional being very nasty on the phone to me.
I was diagnosed with RA at the beginning of April and have started treatment with the BRI, which is a hospital a bus or car journey away. At first I was a bit disapointed as I live a short walk from Southmead Hospital. However, the team at the BRI have been really kind and good to me. After looking at a poster in their waiting room I decided to look into getting a referral to Southmead Hospital for hydrotherapy. I asked my GP to do this referral which she did.
This afternoon I spoke a woman from Southmead Hospital re hydroptherapy and cannot believe how rude she was. She demanded to know why I was wanting a referral with them when I'm with the BRI. I tried to explain but she cut me dead and kept interpting, telling me I had to go to BRI. She stated that my GP should have made the original referral lre my RA to Souhtmead if I want hydrotherapy and all in all was nasty.
At the end of the day (and I'm sure many of yourselves would feel similar). I didn't ask to have RA and am trying to make the best of things and access the appropriate treatment and people like her don't help.
Thanks for listening friends. xx