NHS Appointment - Off Topic Moan

[TheBoys]

Sometimes I wonder at the NHS and it’s bureaucracy.

My partner has a yearly cancer check up in a large north London hospital and the routine post scan appt has been moved three times due to staff availability.

.Now scheduled for late today. But with railway engineering and after effects of the strike have asked can it be done by phone.

you’d think you were asking to fly to the Moon . No chance - we like to see you in person.

With transportation strikes- getting round the south east is well nigh impossible and why should people who are infirm be expected to allow a full day to get to a face to face when for the past two years - telephone was fine. So no telephone nor getting results over the phone and a new appointment will be sent out. Never mind the Royal Mail strike… grrrr

I just wish there was a bit of sense in the NHS on this wet cold miserable day.

[MadBunny]

Incredible, isn't it. All I can think is that because the last 2 have been telephone, they feel they need to see you f2f. Being in the South East myself , I can understand the transport issues and the fact youre frustrated about the bureaucracy.

[Mmrr]

I despair at the lack of common sense and over bearing bureaucracy at times. I'm in hospital now and am astonished at the number of what I call superfluous, nonclinical people floating around, yet the hands on staff are rushed off their feet.

[TheBoys in reply to Mmrr]

I agree. When I was in last month - the same; any number of people wafting about whilst the ward team were pulled from pillar to post.

Hope you get your injections soon.

[Runrig01 in reply to Mmrr]

I agree, definitely too many middle managers. I was a ward sister of a busy orthopaedic ward, where we took elective admissions, as well as trauma. Each day I would have separate visits from a bed manager. Business manager, senior matron then junior matron and sometimes the clinical services manager, all asking the same questions. How many beds, how many admissions and discharges. If the numbers didn’t balance i had to go through each patient, justifying why there was a bum in that bed. Every time pulling me away from clinical care I was trying to give. Far too much money is spent on management roles. I started nursing in the 80s before the nhs was run as a business, and things were definitely better then.

[Aliceeliza in reply to Runrig01]

Wish Rishi Sunak would read and act on this post.

[Pippy25]

So sorry to hear this. Sometimes all we seem to do is go around in circles and that is so frustrating. Hope the new appointment is soon and things can be properly discussed face to face without any barriers and obstacles along the way. Take care xx

[HappykindaGal]

Was it an administrator you spoke to? It might be better to speak to the consultants secretary as they have more clout and generally, common sense?

[TheBoys in reply to HappykindaGal]

hi there - unfortunately it was the secretary to the consultant- left a further two messages and an email but no response.

[HappykindaGal in reply to TheBoys]

ah, that’s a shame as they’re usually pretty good. They’re probably away now until at least next week so fingers crossed something is sorted out.

[katieoxo60]

I understand your frustration, theres no leeway for those without cars , computers ect. I appreciate the care and treatment I receive in most departments but heres another one for your list, I was on day care before Christmas but notice d they still issue discharge letters which you have to deliver to your GP . I am registered disabled, use patient transport hold a blue badge, have prescriptions delivered and would like to know why discharge letters cannot be transfered via computer electronically to the GPs computer is it because it contains medical facts do you think. ? Bureacracy never ceases to amaze me too. Hope your treatment went well.