Community compliance officer calling to house this week

[Amy65]

Has anyone else got a letter from these people .letter to hubby says we need to c u to clarify information on ur claim to benefit .we will not be asking u anything to do with ur health conditions. He was medically retired in 2014 due to a stroke we both get ESA income related support group and pip .any advice amy

[oldtimer]

It seems quite common that people have a check on what benefits they are entitled to. It could even be in your favour! Have you financial records prepared, and it's always helpful to have someone else there as a witness!

There is a thread on this forum that you might find helpful:

urban75.net/forums/threads/...

[Amy65 in reply to oldtimer]

Sometimes thankyou for that .the link was very interesting.amy

[crashdoll]

I’ve noted there are quite a number of people who receiving these letters. In addition to the forum Oldtimer suggested, I would recommend Money Saving Expert. There are some very knowledgable people on there. If you’re concerned, you could also seek some advice from your local Citizens Advice.

[Amy65 in reply to crashdoll]

Thankyou crashdoll good to hear we are not the only ones we are worried sick about it amy

[medway-lady]

Make sure you see a proper id badge with photo on and make them wait if from a Council to ring that authority and get number from phone book or an old bill not from their paperwork because whilst it might sound ok it could be a scam and as ex local authority I've never heard of this. If your a tenant same thing be sure whoever you let in is actually representing a proper authority and not just a scammer looking for info. Under no circumstances give them your bank account details if in any doubt say you'll drop them by their office in a couple of days. BE CAREFUL is top priority for your own safety and no one will object if they are really their in your interest.

[Amy65 in reply to medway-lady]

Hi Medway lady it's a customer compliance officer .envelope has return address on it but I'll make sure I check who they are before I let them in .they have only asked to c proof of oh I'd.driving licence or passport .not a very nice letter to receive thankyou amy

[medway-lady in reply to Amy65]

If they've asked you for id but already written to you it begs the question why? I'm suspicous so please be careful. Customer Compliance Officer for who ? does the letter come from say local authoirity, Inland Revenue, Social Services, Pension Service. Don't reply to this just look carefully and its easy to mock up a letter from anyone. If any doubt say you'll visit their office just to be sure its not a scam. My old mum was scammed and it was hard to sort out.

[Amy65 in reply to medway-lady]

Will do thankyou amy

[Cumbrian48 in reply to Amy65]

would only be DSSS; only local council if you claiming housing benefit be careful please

[Amy65 in reply to Cumbrian48]

Hi Cumbria 48 that's what I thought .not claiming housing benefit just ESA pip .amy