Travel nightmare

[Robsmom]

Well I arrived back in Atlanta last night and was told by British Airways that my rollator was in London.😳

They had nothing to offer me last night and said they will send on to my home today until mine returns.🤔

That's good since I only need it to WALK!



[greaterexp]

I’m sorry. How frustrating! Flying is the worst. I just got back from Illinois, but have to fly again in a week. Yuck!I hope your rollator actually shows up as promised.

[Robsmom in reply to greaterexp]

Well they did as promised and sent me a loaner today.

[bxrmom in reply to Robsmom]

Glad you received a loaner! Flying is so frustrating right now. Hopefully yours will arrive soon.

[twooldcrows in reply to Robsmom]

so glad so sorry i went on and on but this shouldn't happen to anyone but especially for a person to be able to walk....sorry but so glad you have one now...i guess i should of read more before going on.....love and happiness...

[greaterexp in reply to Robsmom]

I’m so glad!

[twooldcrows]

oh no do they realize that you do need it to walk ???? boy now that is really bad and they can't find you one now ??? wow...that is not right ....i would be calling my insurance company and say is there anything you can do about this ...i don't have a way of walking now ...screaming ...wow...loves and hope you get them to get you one this is wrong ....blessings for trying to keep your cool but demanding they get something for your to be able to walk ...sorry for this bs....love and lots of blessings and prayers ...

[Robsmom]

Thanks everyone for your comments, I was just flabbergasted that they had nothing in place for people with disabilities immediately. Just glad I have a partner who could help me get home I don't know what I would have done if I were alone.

[jimeka in reply to Robsmom]

I hope that they return your Walker to your door and they don’t expect you to pick it up from the airport. They will blame it on Covid, not enough staff 😂 blessings Jimeka

[Robsmom in reply to jimeka]

Thank you, they called last night to say it was due in and theyvwould send it to me today. 🤞🏼

[Neworleanslady]

Thank goodness. What an ordeal

[mrsmike9]

Argh!!! I have generally had an okay time flying. I hope they get it to you soon! When it comes, check it over. If it's damaged they should replace it!

[Robsmom in reply to mrsmike9]

Thank you and yes it's the same as I left it.