There may be others like me, usual poor memory, who check their online banking and see a debit for £20 just saying GoCardless and a date (I bank with First Direct)
The debit meant nothing to me and I looked up GoCardless but it didn't help, nor their communications bot (computer says) Thankfully First direct quickley identified it as annual payment to Hughes Syndrome so it was OK. Others may see similar and wonder- now they may be reassured.
I confess I don't remember if we were told but it is suggested on the Gocardless website that such entries on our bank statements are accompanied by name of organisation/retailer. It wasn't there on my FD online account. GoCardless offer a 'search for charge' facility but there is noway I am entering most of my bank details on a website I am not familiar with and have no reason to trust.
Anyway, if you see a GoCardless charge for £20 but nothing more, chances are it is Hughes related