Hi all, hope everyone is ok.. I have had a surprisingly easy day today. You know when you wake up and think I've got an appointment today and I just keep feeling things will go wrong. That's how I felt, admittedly it was only an appointment at wheelchair services. But I had really had to push to have a reassessment to try for a different chair. Then the added stress of using the patient transfer service (ambulance). I have had such a tough time with them taking before, either not turning up or leaving me for hours. But I was picked early and my appointment went well, and I'm getting the wheelchair I want. Then to top it they turned up just as I finished my appointment. Mind you there has been an official complaint gone through about the service, so whether my name flashes up red I don't know lol. Other patients in the ambulance openly spoke today about their awful experiences, and the crews have said they haven't employed enough staff. It just sounds like another part of the nhs that is in a mess.