We compiled a survey last year to get an overview on your experiences when eating out with food allergies, intolerance's and coeliac disease. This survey is very similar to the previous one, we are looking to understand what changes have occurred and if you feel that food businesses are becoming more knowledgeable. Your experiences should be based on your eating out experiences from January - August 2016 and should take 5 - 10 minutes dependent on you wanting to supply additional information.
The data compiled will be used for an event I am attending in September to highlight good and bad practice and to give the industry an insight into the free from customer and how they can still improve going forward.
Please note I am not receiving payment for this information, and if you would like details regarding the event please email me at consultancy@fatc.co.uk
Thank you
Benjac64
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benjac64
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Please can you email me via consultancy@fatc.co.uk to get a few more details, I am aware that chains are a nightmare and tend to use elearning as a training tools, if anything at all. But would be interested to know which chain as I have heard of issues with other chains thank you. I am also chasing up ano situation similar to yours there is also a funding problem within local authorities.
I now refuse to eat in any of the hotels that mass produce the food, that serve buffet style and as for chain coffee shops and the like, they are also on my do not go to list. the staff don't care or can't be bothered. one place I asked if I could have a Gluten free menu ...'ya ya , you can have gluten'....I thanked the server politely and left. I was told at another establishment, 'oh you can have soup or salad'. I asked is the soup gluten free the reply 'I know the cook opens cans when requested. I had to think about that one. Of course I didn't eat there.
I think that cafes and restaurants should be obliged to have a few dishes/foods available to be GF. Pre Coeliac I used to enjoy going in Starbucks or similar with my family and having the cakes or the shortbread. Now all I can have is GF Brownie (what is the obsession with flipping Brownies?) and some rice crispy bar. It has now ruined a family experience.
M&S have increased their range but the shelves are often empty as they don't restock quickly enough
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