app not working : my app is not working... - My EXI Community

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app not working

PurpleType2 profile image
PurpleType2
•1 Reply

my app is not working. Heart rate target is 0-1😪😳

I have deleted app on Apple Watch and IPad, and reloaded. No joy. Please help

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PurpleType2
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Sarah_EXI profile image
Sarah_EXIAdministratorEXI Support

Hi there - please could you update the Resting Heart Rate on your Health tab and then restart your EXI app on your iPhone. EXI is not supported on iPad although you are welcome to use the app on your iPad to watch videos etc.

Thanks

Sarah

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