Feedback for the developers of the website - Changing Faces

Changing Faces

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Feedback for the developers of the website

Lino1 profile image
2 Replies

Hello , first,

Thanks for this amazing website, which helped me a lot.

I just wanted to give a feedback for the developers of the website , hoping it will be helpful.

As a developer myself, I know how useful users insights are.

When some things are not "obvious" for the user , and he/she has to think to get somewhere , there is an issue...(You may have read the book "dont make me think?")

I contacted you about two points :

First :

On the mobile version I use right now, when you click on the "home" button , it feels like the user don't have anywhere to go, to write a new post.

I clicked on different buttons, didnt find anything , randomly clicked on "whats your question" , wondering if it was to ask a question to the technical team.

Then, I arrived on a page to "write a new post..."

Second : You can't access the forum from the changing face website menu, and you dont see it at first on the landing page. You gotta scroll down for it.

I had to turn 3 times around the website, to find it back.

It really feels like the forum is a "hidden backdoor" and I think many people leave the website without knowing about the existence of a forum.

Hope it was helpful ,

Thanks

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Lino1 profile image
Lino1
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2 Replies

Hello Lino1, thanks so much for your helpful feedback. We will pass your first point to the HealthUnlocked admins who have overall responsibility for the site. As for the Changing Faces website, you may be interested to know that we about to embark on a project to overhaul the whole website in the next few months. So watch that space 😁

Take care,

Lino1 profile image
Lino1 in reply toDolaChangingFacesUK

Cool,

perfect...Website structure is so important , that you're right to care about it.

Have an excellent day

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