Another life update : First of All... - British Heart Fou...

British Heart Foundation

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Another life update

Shabana1974 profile image
5 Replies

First of All thank you for your advice in the last post. I emailed the CEO of the hospital last week regarding hubby's health and there failure and neglect. But then Head of Adult learning disabilities contacted me. I explained it was not a learning disabilities problem. Waited until Tuesday but still heard nothing.

So followed up and more to my original email . I also added that if I didn't get a response ASAP I would have no choice but to contact a Medical Neglect lawyer. Within 30 mins I got a response from the CEO say she had forwarded my email to Divisional Director of Operations.

And Division of Medicine & Therapies.

He called me within 2 hours and explained he would call me by 12 noon on tomorrow (Wednesday) .

He called me at 11.45 on Wednesday saying he needed a little bit more time bur he will call.

1.30pm he said can you bring hubby gor an MRI at 4.30pm. To which I agreed.

Now just waiting for the drs to look at the MRI report which was completed at 5.39pm today. And his EEG is booked for Tuesday.

So hopefully will get a fully picture of what's happening to hubby by the middle to end of next week.

It was a harsh line to take with them and I did explain that I was doing this for hubby and anyone else that can't speak up for themselves. I said thst I wanted to know what procedures would be put in place to prevent this happening to anyone ever again.

Many thanks

Shabana

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Shabana1974
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5 Replies
Mancunian1 profile image
Mancunian1

hi really sorry for your treatment here but you have done very well to get where you have when it escalated. I’d say to anyone in a similar situation to follow a similar pathway as unfortunately only those with the loudest voices tend to get heard, and I speak with first hand experience as an nhs employee. I say this not being disloyal but the idea that the nhs can do no wrong is not correct. It’s one of the largest organisations in the world and bureaucracy gone mad while at the same time delivery outstanding care on a daily basis.

I say this as a patient at the moment admitted Monday and operated on Tuesday for double heart bypass. And I’m expecting to go home today. It’s been a fantastic life changing experience but please don’t feel that you should never challenge a decision if you feel it needs to be done

Shabana1974 profile image
Shabana1974 in reply toMancunian1

Thank you, there are amazing outstanding staff in the NHS, but yes the red tape really hinders them, and yes there is an element of not so good workers. But I do recognise excellent staff. Even if it's just a box of chocolates. I have emailed management also. When I found staff going above and beyond. Unfortunately hubby has had cancer twice and a liver transplant so have had experienced a lot of different hospitals.

Mancunian1 profile image
Mancunian1 in reply toShabana1974

Thanks for your thoughts. Positive and constructive and clearly you do recognise efforts and challenges. I hope all keeps going well for you.

Jalia profile image
Jalia

Well done ! I do hope all goes to plan for you now.

Shabana1974 profile image
Shabana1974 in reply toJalia

Thank you

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