Well yesterday was 13 weeks post op double cabg, and I was waiting for a follow up phone call from my surgeon at 10.40 am. It cam to 1pm and I had heard nothing so phoned his secretary who was so lovely and extremely helpful, although she did not know why he hadn't phoned as he had not left a message with anyone saying where he was or if he had been called away. She assure me that even though the list was long, I would get a call but that she did not know when, and that it would most likely be from a member of his surgical team.
At 2pm a consultant phoned , asked me how I was feeling, then asked if i had experienced any clicking sensations in my sternum? after that he said "Ok, right then Mrs Kenny" !!?? I knew this signalled the end of the call!! I had ben waiting for over 3 months for my surgeon to phone and had questions I would have liked to ask!!! This consultant was just not interested in me as a human being at all, and jut gave the impression he wanted to get through the list of calls he was given to do .
I told him I had a few questions and asked if that was ok? I asked my questions and he began to say that someone should have sat with me post op and explained all of this to me??? He asked if any one had? and I said they had not. His reply was "perhaps you have forgotten"??? I only asked 3 questions as I just felt so uncomfortable with him. Each question I asked was answered in a very dismissive, clinical, matter of fact way, and then the phrase "ok, right then Mrs Kenny"
One of the questions I asked was in relation to the sudden intermittent swelling on the top of my sternum. My GP and cardio rehab nurse and physio have all said there is nothing to worry about and it is just part of the healing process. He suggested that there was a build up of fluid there and that I should see my GP for diuretics!!?? I've actually lost a significant amount of weight since my operation, not gained any.
I had such a lot of emotions running through my head yesterday and this man's attitude just set me right back !! Today I feel better, but what I am most annoyed about is that I didn't have the courage to speak up, defend myself, or tell this person that his chosen way of communication was unhelpful, dismissive, rude, unprofessional, clinical, cold and business like!!! Who would have the nerve to speak to a consultant like that??? not many I am sure. You would get absolutely no where and would be labelled as a troublemaker