Experience of A&E: Just thought I'd... - British Heart Fou...

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Experience of A&E

dunestar profile image
8 Replies

Just thought I'd share my experience this week of an unscheduled visit to A&E.

About 6pm all of a sudden my heart started to do strange things. After about an hour and a half it wasn't settling so I thought a call to 111 was needed. I ended up in A&E. The paramedics took me through the "green side" as I wasn't showing any signs of Covid.

Great care in A&E but then they mentioned hypoxia, my blood oxygen etc levels were not right. Discharge notes mention I was in Type 1 respiratory failure. Hypoxia is a symptom of Covid. So I was quickly bundled out to the "red side" of A&E. That was a scarier place. I had forgotten to bring my hand gel from home. I wasn't offered any. In my befuddlement it took me a while to work out where the hospital dispensers were.

My biggest concern was that we were all sharing the same toilet. There were 2 but one was out of action because the flusher was broken. I had a saline drip which made me want to go to the loo every two minutes. Two patients came in after me with classic Covid symptoms - you can't help but overhear the paramedics give their handover information. There was a cleaner who was constantly cleaning the floor but never went near the toilet in the 7 hours I was in A&E.

I eventually got admitted - to a respiratory medicine ward I later found out. But I was put in a single room with ensuite! Covid test showed up negative.

Just trying to reflect a bit on the experience. In that hospital - I'm not going to name it but it's in Boris Johnson's constituency - they must have a protocol which says that any sign of hypoxia must be treated in the "red side". Even if the hypoxia is likely to be caused by heart issues.

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dunestar
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8 Replies
Celtic profile image
Celtic

What a scary experience, dunestar. Hillingdon, no doubt - it’s had previous problems. I can understand it must be difficult for A&E but there is no excuse for lack of thorough cleaning of all areas, especially now. That needs reporting. Hope you’ve been discharged unscathed and will soon feel better.

bantam12 profile image
bantam12 in reply toCeltic

Hillingdon was our local hospital about 30 years ago, it had serious problems then !! Thankfully we are now in a different county.

Celtic profile image
Celtic in reply tobantam12

Think if it was our local hospital, bantam, we’d be moving, too!

dunestar profile image
dunestar in reply toCeltic

We do have Harefield heart hospital, which is brilliant, but doesn't have an A&E.

Tessie28 profile image
Tessie28 in reply todunestar

But they can blue light you to Harefield if needs be.

dunestar profile image
dunestar in reply toTessie28

Oh, didn't know that. Harefield is nearer to me than Hillingdon. Touch wood it won't happen again, but if it does I'll ask if I can be taken to Harefield.

Celtic profile image
Celtic in reply todunestar

Yes, dunestar, wonderful Harefield. Our neighbour had major heart surgery there a few years ago. Went to visit him two days later and were amazed to find him doing so well and even pain-free so soon. Hope you’re feeling ok now.

Mikedabike profile image
Mikedabike

Thank you for the update dunestar. It is hard to credit or imagine that hospitals, in particular A & E departments are not increasing their cleaning regimes. It defies all common sense and logic.

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