Retests can occur due to a fault in the sample - e.g. not enough sample material (we "ran out of blood"...!!), contaminated (e.g. anal or urethral scrape)... taking a sample is not an exact science and it does - sometimes - go wrong. The reason I mention it is because the clinic will contact you if this happens and the phone call - or text - will be cagey because the topic is sensitive. This will make you panic. And you don't need to.
Busier periods (christmas and new year) and also associated staff leave sometimes make results a little behind. This can have a knock on effect for a few weeks until catch up. Staff still manually check results in many clinics.
The fact you haven't heard may actually mean you haven't got anything. The clinic I go to will ring if you have tested positive But don't ring or text if it's all negative
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