I imagine, together with many others, I am experiencing difficulties with ever increasing numbers, including hospitals specialising in respiratory conditions, in coping with voice recognition answering systems.
Whilst quite rightly there is legislation existing to protect and accommodate the challenges experienced by those with disabilities necessitating for example the use of wheelchairs, where is like consideration for those of us whose vocal abilities are compromised.
The frustration of having a mechanical voice repeatedly requesting an improved vocal delivery appears to be a violation of our human rights.
Any supportive responses will be very greatly appreciated, please.