Email from NHS: I was wondering if... - Lung Conditions C...

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Email from NHS

Susan1200 profile image
Susan1200
β€’106 Replies

I was wondering if anyone else received an email ,saying Must stay indoors not allowed to sit outside in garden,open windows ,dose anyone know the reason.

I have COPD ,I am not on Oxygen.

I have wrote to the NHS but unfortunately no reply.

Thank you in advance.

Written by
Susan1200 profile image
Susan1200
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106 Replies
β€’
corriena profile image
corriena

No but thear is still time

Susan1200 profile image
Susan1200β€’ in reply tocorriena

Thank you.

It’s fake, not from the nhs

Susan1200 profile image
Susan1200β€’ in reply to

Thank you

Kristicats profile image
Kristicatsβ€’ in reply to

Mine did say that on the text but did mention sitting in the garden on the letter

β€’ in reply toKristicats

The text was a bit ambiguous, it said not to leave home, but the garden is part of my home. But the letter specifically said β€œget out into the garden or sit on your doorstep if you can, keeping a distance of at least 2 metres from others”

Kristicats profile image
Kristicatsβ€’ in reply to

Yes a little contradictory . I’m using my garden also I’m lucky to have a very quiet park behind it thank goodness.

SparkySW123 profile image
SparkySW123β€’ in reply to

Yes, definitely fake x

Susan1200 profile image
Susan1200β€’ in reply toSparkySW123

Thank you

Damon1864 profile image
Damon1864Volunteer

No sorry, but like corriena said there's still time. Have a good weekend and take care of yourself 😊 Bernadette xxx 🌈

Susan1200 profile image
Susan1200β€’ in reply toDamon1864

Thank you

Kittykat2 profile image
Kittykat2

Not sit in the garden not heard that anywhere sounds fake to me πŸ’•x

Susan1200 profile image
Susan1200β€’ in reply toKittykat2

Thank you

Kristicats profile image
Kristicatsβ€’ in reply toKittykat2

My text said that but the letter mentioned sitting in the garden

Spacecat1 profile image
Spacecat1β€’ in reply toKittykat2

Yes got same text.i just deleted I still had first one from NHS nothing in tha one to say no sitting in the garden.

CDPO16 profile image
CDPO16

I would treat it as fake and delete it.

Susan1200 profile image
Susan1200β€’ in reply toCDPO16

Thank you

CDPO16 profile image
CDPO16β€’ in reply toSusan1200

You are most welcome xx

Susan1200 profile image
Susan1200

Thank you very much for replying,I thought it strange staying in every single day with out any fresh air.

Much appreciated.

Happy Easter πŸ‡πŸ₯πŸ·πŸ°πŸ–πŸ“every one🌻

🌻

corriena profile image
corrienaβ€’ in reply toSusan1200

I do agree its probably fake xx

sassy59 profile image
sassy59

As others have said Susan, it sounds fake. Just delete it. Xxxxx

Susan1200 profile image
Susan1200β€’ in reply tosassy59

Thank you sassy59,hope all is well with you and your husband πŸ’•

sassy59 profile image
sassy59β€’ in reply toSusan1200

We’re good thank you. Happy Easter. Xxx

Badbessie profile image
Badbessie

I believe it's fake. There is some conflicting advice on my wife's letter. First page says stay indoors and open a widow to get fresh air. Next page said you can go in the garden. Checked with GP and she says enjoy your garden. The only text she got yesterday was permission to release medical documents to hospitals should they need them. I got a telephone call asking the same thing.

Kittykat2 profile image
Kittykat2β€’ in reply toBadbessie

Ive not heard anything from anyone not from doctors, gov, anymore texts except first general ones no letter for severity no letter from Boris . Strange how it works in different areas xπŸ’•

Susan1200 profile image
Susan1200β€’ in reply toKittykat2

I only got an email regarding saying stay indoors and open windows for fresh air ,not to go outside on door step or garden,otherwise that's all I got.

I hope you hear some thing soon.

β€’ in reply toSusan1200

I think you should be fine to sit in the garden.

Grandmatojack profile image
Grandmatojackβ€’ in reply toSusan1200

Yes that’s all I got. I’ve had nothing to say I can sit in the garden. My respiratory nurse phones every week and asks β€œyour not going out are you”. When she next phones I will ask her about this.

Susan1200 profile image
Susan1200β€’ in reply toGrandmatojack

Ok thank you much appreciated if you ask your nurse.

Take care,stay safe.

Susan1200 profile image
Susan1200β€’ in reply toBadbessie

Ok thank you.

Mooka profile image
Mooka

Sounds fake to me as letter says to open windows to get fresh air. I would delete and run a virus checker/malware checker over whatever you used to open the email. X

I don't think the health service would say that or send an e mail!

Usually they send out official looking letters so take that with a grain of salt!

watergazer profile image
watergazer

Lots of fake stuff on the rounds.

Kristicats profile image
Kristicats

Yes all the text sent from NHS say that Re extremely vulnerable This was mine:-

NHS Coronavirus Service: We have identified that you're someone at risk of severe illness if you catch Coronavirus. Please remain at home for a minimum of 12 weeks. Home is the safest place for you. Staying in helps you stay well and that will help the NHS too. You can open a window but do not leave your home, and stay 3 steps away from others indoors. Wash your hands more often, for at least 20 seconds.

Read more advice about staying safe at home.

gov.uk/coronavirus-extremel...

We will send you more messages with information.

To opt out reply STOP

And the Letter sent out read:-

IMPORTANT ADVICE TO KEEP YOU SAFE FROM CORONAVIRUS

Date

Your safety and the continued provision of the care and treatment you need is a priority for the NHS. This letter gives you advice on how to protect yourself and access the care and treatment you need.

The NHS has identified you, or the named person you care for, as someone at risk of severe illness if you catch Coronavirus (also known as COVID-19). This is because you have an underlying disease or health condition that means if you catch the virus, you are more likely to be admitted to hospital than others.

The safest course of action is for you to stay at home at all times and avoid all face-to-face contact for at least twelve weeks from today, except from carers and healthcare workers who you must see as part of your medical care. This will protect you by stopping you from coming into contact with the virus.

If you are in touch with friends, family or a support network in your community who can support you to get food and medicine, follow the advice in this letter. If you do not have contacts who can help support you go to gov.uk/coronavirus- extremely-vulnerable or call 0800 0288327, the Government’s dedicated helpline.

If, at any point, you think you have developed symptoms of coronavirus, such as a new, continuous cough and/or high temperature (above 37.8 Β°C), seek clinical advice using the NHS 111 online coronavirus service (111.nhs.uk/covid-19/). If you do not have access to the internet, call NHS 111. Do this as soon as you get symptoms.

You, or the person you care for, should:

ο‚· strictly avoid contact with someone who is displaying symptoms of coronavirus (COVID-19). These symptoms include high temperature (above 37.8 Β°C) and/or a new and continuous cough

ο‚· not leave your home

ο‚· not attend any gatherings. This includes gatherings of friends and families in private spaces e.g. family homes, weddings and religious services

ο‚· not go out for shopping, leisure or travel. When arranging food or medication deliveries, these should be left at the door to minimise contact

ο‚· keep in touch using remote technology such as phone, internet, and social media

ο‚· use telephone or online services to contact your GP or other essential services

ο‚· regularly wash your hands with soap and water for 20 seconds. Ask carers or support workers who visit your home to do the same.

The rest of your household should support you to stay safe and stringently follow guidance on social distancing, reducing their contact outside the home. In your home, you should:

ο‚· minimise the time you spend with others in shared spaces (kitchen, bathroom and

sitting areas) and keep shared spaces well ventilated

ο‚· aim to keep 2 metres (3 steps) away from others and encourage them to sleep in

a different bed where possible

ο‚· use separate towels and, if possible, use a separate bathroom from the rest of the

household, or clean the bathroom after every use

ο‚· avoid using the kitchen when others are present, take your meals back to your

room to eat where possible, and ensure all kitchenware is cleaned thoroughly.

If the rest of your household are able to follow this guidance, there is no need for them to take the full protective measures to keep you safe.

You will still get the medical care you need during this period. We are considering alternative options for managing your care and will be in touch if any changes are needed. Your hospital care team will be doing the same. We also advise that:

1. Carersandsupportworkerswhocometoyourhome

Any essential carers or visitors who support you with your everyday needs can continue to visit, unless they have any of the symptoms of coronavirus. All visitors should wash their hands with soap and water for 20 seconds, on arrival and often.

It is also a good idea to speak to your carers about what happens if one of them becomes unwell. If you need help with care but you’re not sure who to contact please visit gov.uk/coronavirus-extremel....

2. Medicinesthatyouroutinelytake

The government is helping pharmacies to deliver prescriptions. Prescriptions will continue to cover the same length of time as usual. If you do not currently have your prescriptions collected or delivered, you can arrange this by:

1. Asking someone who can pick up your prescription from the local pharmacy, (this is the best option, if possible);

2. Contacting your pharmacy to ask them to help you find a volunteer (who will have been ID checked) or deliver it to you.

2

You may also need to arrange for collection or delivery of hospital specialist medication that is prescribed to you by your hospital care team.

3. PlannedGPpracticeappointments

Wherever possible, we will provide care by phone, email or online. But if we decide you need to be seen in person, we will contact you to arrange your visit to the surgery or a visit in your home.

4. Planned hospital appointments

NHS England have written to your hospital to ask them to review any ongoing care that you have with them. It is possible that some clinics and appointments will be cancelled or postponed. Your hospital or clinic will contact you if any changes need to be made to your care or treatment. Otherwise you should assume your care or treatment is taking place as planned. Please contact your hospital or clinic directly if you have any questions about a specific appointment.

5. Supportwithdailyliving

Please discuss your daily needs during this period of staying at home with carers, family, friends, neighbours or local community groups to see how they can support you. If you do not have anyone who can help you, please visit gov.uk/coronavirus-extremel....

This letter is evidence, for your employer, to show that you cannot work outside the home. You do not need to get a fit note from your GP. If you need help from the benefit system visit gov.uk/universal-credit.

6. Urgentmedicalattention

If you have an urgent medical question relating to your existing medical condition, or the condition of the person you are caring for please contact us, or your specialist hospital care team, directly. Where possible, you will be supported by phone or online. If your clinician decides you need to be seen in person, the NHS will contact you to arrange a visit in your home, or where necessary, treatment in hospital.

To help the NHS provide you with the best care if you need to go to hospital as a result of catching coronavirus, we ask that you prepare a single hospital bag. This should include your emergency contact, a list of the medications you take (including dose and frequency), any information on your planned care appointments and things you would need for an overnight stay (snacks, pyjamas, toothbrush, medication etc). If you have an advanced care plan, please include that.

7. Lookingafteryourmentalwell-being

We understand that this may be a worrying time and you may find staying at home and having limited contact frustrating. At times like these, it can be easy to fall into

3

unhealthy patterns of behaviour, which can make you feel worse. Simple things you can do to stay mentally and physically active during this time include:

ο‚· look for ideas for exercises to do at home on the NHS website

ο‚· spend time doing things you enjoy – reading, cooking and other indoor hobbies

ο‚· try to eat healthy, well-balanced meals, drink enough water, exercise regularly, and try to avoid smoking, alcohol and recreational drugs

ο‚· try spending time with the windows open to let in fresh air, arranging space to sit and see a nice view (if possible) and get some natural sunlight. Get out into the garden or sit on your doorstep if you can, keeping a distance of at least 2 metres from others.

You can find additional advice and support from Every Mind Matters and the NHS mental health and wellbeing advice website.

Further information on coronavirus, including guidance from Public Health England, can be found on the nhs.uk1 and gov.uk2 websites.

Yours sincerely,

Grandmatojack profile image
Grandmatojackβ€’ in reply toKristicats

Oh yes that’s the exact one I got. Perhaps it’s because we are in the extremely at risk group.

Susan1200 profile image
Susan1200β€’ in reply toGrandmatojack

I don't know ,as yesterday a doctor telephone me I told him about email,he said of course I can sit in the garden,quite a few of you got the same email,but we also need pure Oxygen.

Karenanne61 profile image
Karenanne61β€’ in reply toKristicats

Thankyou for a copy of the letter. I received the text on 7th but no letter yet. Scary to see the part about preparing hospital bag!

Susan1200 profile image
Susan1200β€’ in reply toKarenanne61

Thanks,take care.

Kristicats profile image
Kristicatsβ€’ in reply toKarenanne61

Yes but good advice looking at the numbers?

Susan1200 profile image
Susan1200β€’ in reply toKristicats

Thank you,it is good advice.

Glasgowgirl1947 profile image
Glasgowgirl1947β€’ in reply toKristicats

Both my husband and I got this letter on Thursday, I went online to register but the list of illness is very specific, my husband has Sarcoidosis and Parkinson's so I registered him but I have HBP and heart-related lung problems but not COPD so I didn't register myself, I think the list is restrictive and should mention heart problems etc. My friend said that when you registered you got a code which gave you priority for online shopping but nothing came up although it did say you would receive a letter so it might be in that.

Susan1200 profile image
Susan1200β€’ in reply toGlasgowgirl1947

Please take care both of you πŸ™

ellj profile image
elljβ€’ in reply toGlasgowgirl1947

In my case the registration with gov.uk resulted in supermarket priority for delivery so as long as one of you is registered it should help you.

Sops profile image
Sopsβ€’ in reply toKristicats

This is the same as the letter I received, I also received a text telling me to contact my local authority and a shielding phone number, the local authority is taking no calls and the shielding number is unobtainable,

I have heard from no one about support and had a bad day on Friday when my delivery failed to turn up, am normally β€˜ chipper’ but this floored me. Fortunately my good friends bought some goods for me.

I have lots of favours to return at a later date!

Take care, Sopsx

Susan1200 profile image
Susan1200β€’ in reply toSops

So sorry to read this ,I hope things get better for you πŸ™

Happy Easter πŸ•ŠπŸ₯πŸ“

Sops profile image
Sopsβ€’ in reply toSops

Thank you Susan. Would normally have been at the mist special Solomn Mass of the year today so that had got me down a bit as well, still the sun shone, thank you for your good wishes

Sops x

Susan1200 profile image
Susan1200β€’ in reply toSops

Take care Sops ,let the Sunshine, 🌞 around you.🌻

Lulu9 profile image
Lulu9β€’ in reply toKristicats

Yes I had that letter, I have cancer. But there are alot of scams as well.

Susan1200 profile image
Susan1200β€’ in reply toLulu9

Please take care 🌹

jmmc profile image
jmmcβ€’ in reply toKristicats

I got same letter. 12 weeks seems like forever. Take care.

Susan1200 profile image
Susan1200β€’ in reply tojmmc

Thank you,stay safe 🌻

Fennella02 profile image
Fennella02

Yes, i had it too. I also had the one about the coronavirus WhatsApp updates.

Susan1200 profile image
Susan1200β€’ in reply toFennella02

Thank you ,take care 🌹

Chelseyjane profile image
Chelseyjane

Yes I’ve had one .. because we are more at risk of catching corona and being seriously ill .. we are considered vulnerable and the government want to shield us from it all ..

Susan1200 profile image
Susan1200β€’ in reply toChelseyjane

Thank you. Take care.

Brikel profile image
Brikel

This is the E mail I received

NHS Coronavirus Service: You can open a window but do not go outside your property. Ask others to take rubbish to bins and to walk any pets.

If you need a repeat prescription, order online via the NHS app or your GP's online services. nhs.uk/using-the-nhs/nhs-se...

Please ask your family, friends or neighbours to pick up your prescriptions from a pharmacy. Remind them to leave them outside your door.

Wash your hands more often, for at least 20 seconds after contact with anything from the outside and moisturise after.

We will send you more messages with information. To opt out reply STOP

ellj profile image
elljβ€’ in reply toBrikel

My son received a text saying the above, no email received but has had the letter.

Susan1200 profile image
Susan1200β€’ in reply toellj

Ok

Stay safe

Kristicats profile image
Kristicatsβ€’ in reply toellj

I just got a text and letter.

Susan1200 profile image
Susan1200β€’ in reply toBrikel

Same here thank you.

Aingeful profile image
Aingeful

My instructions from the NHS Coronavirus Service were by text messages. I got the usual stay at home for 12 weeks, then I got the one about not leaving my house and just opening a window. I am choosing to make my own mind up about this. I have been told to walk to keep my lungs healthy, especially after my bout of pneumonia. I walk round my block every day for a mile. Its quiet and I've no contact with anybody. Asking someone to take rubbish to the bins would involve me coming into more contact than I need to. Re my garden,my next door neighbour is housebound and doesn't come out,my other is further away. It would be no good, if at the end of 12 weeks,my lung function has deteriorated. When they send those letters out they have no idea where and how you live.

Ginter profile image
Ginterβ€’ in reply toAingeful

Are you sure it said do not go outside your house? Mine said do not go outside my property, I consider that to include my garden.

Aingeful profile image
Aingefulβ€’ in reply toGinter

I've just checked ot again and it says property.You may be right but my bins are in the garden? Its telling me to get someone else to put rubbish in them? They don't leave my property even on bin day. This is one instruction I am going to use my commonsense to interpret. X

Susan1200 profile image
Susan1200β€’ in reply toAingeful

Ok thanks

Susan1200 profile image
Susan1200β€’ in reply toGinter

Yes it said ,don't go outside,open windows and look out of the window .

Kristicats profile image
Kristicatsβ€’ in reply toSusan1200

The letter says you may go in your garden . On the second page.

Kristicats profile image
Kristicatsβ€’ in reply toGinter

The text said do not go outside your home but the letter mentioned sitting in your garden .

Susan1200 profile image
Susan1200β€’ in reply toKristicats

Just don't know what to do ????

Susan1200 profile image
Susan1200β€’ in reply toAingeful

If we sit inside all day it's definitely not exciseing our lungs I don't know what to do. I guess I shall walk slowly in my little garden.

Carnival567 profile image
Carnival567

I have had this letter and instructions too. Fortunately I live in a quiet neighbourhood in an area with no cases local as yet, but given my state of health I have been careful for a while. I don’t really see why we can’t go into the garden though. Keep well everyone. Many blessings xx

Susan1200 profile image
Susan1200β€’ in reply toCarnival567

Thank you,blessings to you.

Kristicats profile image
Kristicatsβ€’ in reply toCarnival567

Read the second page or look at my post with the copy . I does say you can sit in your own garden.😘

Bingo88 profile image
Bingo88

No Susan1200. I have recieved nothing at all i was diagnosed severe obstruction. COPD last June. Been assessed by a Respiratory nurse. Been told i dont need any inhalers at present. Self isolating for 12 weeks of my own accord. Thankfully not working anymore. So thats 1 less worry. Hope your keeping well. Brian

Susan1200 profile image
Susan1200β€’ in reply toBingo88

Thank you Brian,stay safe.

helenlw7 profile image
helenlw7

I had that a couple of weeks ago by text then I got an NHS letter from my gp repeating the message, but it said I could go in my garden, which was a bit of a relief, because I would go mad if I could have only opened a window for fresh air.

Susan1200 profile image
Susan1200β€’ in reply tohelenlw7

Me too, thanks

Bronchi1 profile image
Bronchi1

I received 2 letters. No email.

Susan1200 profile image
Susan1200β€’ in reply toBronchi1

Ok ,thanks anyway.

Lulu9 profile image
Lulu9

There are alot of scam emails going around, I had an awful one. Ignore you are allowed in your garden, and open your i windows.

Susan1200 profile image
Susan1200β€’ in reply toLulu9

Thank you

Joy123 profile image
Joy123

I think it’s a scam. Something to do with getting you to sign up to having your prescriptions delivered. That’s if it’s similar to one that I’ve been shown via Facebook. There is a NHS one but no mention of not using your garden etc. Joy. x

Susan1200 profile image
Susan1200β€’ in reply toJoy123

Thank you

Nik5769 profile image
Nik5769

I have severe copd and have had no letter no call no text. I don't have oxygen because its severe outflow. I looked at the advise and its stay home but you can go in the garden get exercise but don't over do it, my friend with a bad heart did all her garden in one day and was pretty sore for a while. Just do what you can and opening windows is suppose to be good not such for me because gives me hay fever now.

Susan1200 profile image
Susan1200β€’ in reply toNik5769

Please take care Nik5769 thank you. 🌻

Happyhare profile image
Happyhare

No Susan 1200 have not had that one. Seems a very odd thing to say!! Makes you wonder if it's from the NHS or a fake.

Susan1200 profile image
Susan1200β€’ in reply toHappyhare

Thank you.

Susan1200 profile image
Susan1200

Yes it does,thanks any way

lKeith profile image
lKeith

Susan1200

Hi

Had email & text telling me to stay at home for 12 weeks but no mention of not going in the garden. Being locked up is bad enough but no outside time is barbaric In a way we are lucky and elected to stay in the Canaries were risk seems lower. How we get back is another issue.

IKeith

Susan1200 profile image
Susan1200β€’ in reply tolKeith

Just enjoy Keith ,don't worry about coming back worry helps no one ,just take one day at a time. πŸ˜ƒ

lKeith profile image
lKeithβ€’ in reply toSusan1200

Susan1200

Hi again,

I'll take your advice, being trapped has it's advantages, Unfortunately I won't be able to par-take of the local of the Spanish specialiality, a honey drenched tortilla. It means meeting up with people which we are not allowed to do. Shame I'll miss it this of all years.

Happy Easter

IKeith

Susan1200 profile image
Susan1200β€’ in reply tolKeith

Hi Keith,I am sure there will be happy days a head.

Happy Easter πŸ•ŠπŸ₯πŸ“stay safe 🦒

gilder60 profile image
gilder60

Yes Susan I had the same one, and thought no way im sitting in. Im going to sit in my garden, so you do the same.

Susan1200 profile image
Susan1200β€’ in reply togilder60

I just don't understand what harm it will do sitting around in the garden. I have sat out today for an hour ,but I must admit I don't feel comfortable,as no one has explained why.

Kristicats profile image
Kristicatsβ€’ in reply toSusan1200

Please read the letter properly it does contradict your e mail and my text but it clearly says to sit out in the garden for fresh air .

Ellkie profile image
Ellkie

Yes I recieved that text as well , also had 2 letters , but I do sit in the garden I cant see how that is taking any risks and helps getting some fresh air take care and stay safe xxx

Susan1200 profile image
Susan1200β€’ in reply toEllkie

Thank you,take care 🌷

Hellodolly profile image
Hellodolly

Hi there

I have had the letter as above and I keep getting daily texts from govnt Coronavirus. The texts seem very extreme - today was about not sharing towels and bathrooms, but I don’t think they are fakes, I have given up reading them anyway.

Hope everyone is as well as thy can be! Xx

Susan1200 profile image
Susan1200β€’ in reply toHellodolly

I agree I don't think there fake. Stay safe 🌻

Sops profile image
Sops

I-am almost living in my garden as I feel claustrophobic indoors and as if there is not enough air, so outside for me, have not left my β€˜property’ but envious to hear chattering as people walk past. First thing I will do if possible is to go for a long walk. I am in a walking club which of course is currently disbanded. Do what you know is best for you, and stay safe,

Sopsx

Susan1200 profile image
Susan1200β€’ in reply toSops

Stay safe πŸ€

Nik5769 profile image
Nik5769

Well I saw a doctor on a news chanel saying vit d might be the answer to prevent covid19. Which the only you can get is by sitting in sun for 30 mins a day.

Susan1200 profile image
Susan1200β€’ in reply toNik5769

So we are only allowed to sit outside for 30 minutes.

Thank you for replying,stay safe and stay strong 🐞

Nik5769 profile image
Nik5769β€’ in reply toSusan1200

No you can sit outside but you only need 30 mins a day to get some vit d. I was told by a nurse I am not a nurse but suffer brittle bones and advised we need vit. D in the U.K. I also take vit d medicine. Hope that helps.

Susan1200 profile image
Susan1200β€’ in reply toNik5769

Thank you,much appreciated πŸ™

Pugnala profile image
Pugnala

Bit late I know but my uncle had this text as he had cancer phoned his nurse finally got through and they said its rubbish

Susan1200 profile image
Susan1200β€’ in reply toPugnala

It's never too late,thank you for replying,I hope your uncle is feeling a little better in himself.

Take care 🌹

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