HELLO ALL! Still trying to sort out internet.

[freefall]

Freefaller here. I am trying to get my password changed on my e mail account as for some reason either I am putting the wrong password in or they have blocked it for some reason, but as I have no mobile signal at home it is difficult. Until I do i cannot access my old account on here! So after even trying to drive up to our sportsfield to get a signal and trying to reset it with the code sent to my mobile phone by which time the computer had timed me out so the code was invalid, I decide to try an alternative way to reset my password. This is what I got from them after sending an e mail and explaining to them all my problems - this, incidentally is for people who cannot reset their password using a mobile phone and cannot log in to their e mail account:

Thank you for contacting Yahoo

An incident 15**** has been created for you.

Our Customer Care agents will email you shortly at **********@yahoo.com.

Well that is a great flippin help because I can't get to my emails on there as I am asking you to reset my password so that i can get to the 100 or so e mails in there waiting for me to read! Before you ask yes, they do have an alternative e mail address for me and i have repeated it to them twice in the email I just sent to them and asked them to call me on my land line! Honestly!

I go to the foot of our stairs!

One day I will get back to talk to you all I really do miss you.

Sian

[Ergendl]

Best of luck, Sian. Reminds me of that old joke: We're sorry for the delays - this is due to improvements.

[Jessy11]

Oh what a shame & so frustrating for you! I'm sure you'll manage to sort it out soon. We're all still here waiting for you when you can chat to us 😂😂

[grannyjan]

Typical, technology great when it works

Hope you get sorted x

[freefall]

Yes it is or it isn't ha ha. Am going into town early so am taking my tablet with me and will sit in Costa with my tablet, my phone and a cup of coffee and try and sort it out.

[sassy59]

Good luck to you Sian. Numpties everywhere it seems. xxxxx

[mmzetor]

good luck