Laptop problem

[pollyjj]

If I have not used my laptop for a while and the screen has gone black when I go back on I have to close it down and restart to be able to get on to the net. It has always been alright before, I used to leave it for days without closing it down.

Would be grateful for any help.

polly xx

[Hidden]

If you've not switched the laptop on for a while, you need to keep updating security before surfing the net or sending and receiving email on it. First and foremost, keep doing updates, till its says your computer / system is up to date. The includes windows update (if you are with windows), your antivirus, browser, email, adobe flash etc. After updates are complete, give the laptop a full scan. Then you should be safe to use it.

Hope that helps. Stay safe on-line.

Bc x

[stone-UK]

Hi

Check your setting.

On my windows 7 laptop.

First sleep mode.... Rewake by swiping touch pad.

Second sleep mode.....rewake by inputting password.

Third sleep mode.....press start button

Not checked time period between each stage, left it to default setting?

[stilltruckin]

I had a similar problem with my 5-year-old laptop running Vista. When left unattended for a while the screen would go dark, which is quite normal, and sometimes it came back on at the press of a key, as it should, but quite often it wouldn't and I'd have to do a restart.

I've now got into the habit of putting it into Sleep mode whenever I leave it unattended for any length of time. To 'wake it up' requires a key press, a re-entry of my password and a brief wait while it gets itself together, but it's far less hassle than a restart . . .

[katieoxo60]

Have the same problem myself with the laptop, have to find the best restart option for yourself is what I found. Think it's the Microsoft security that does this.

[Puffthemagicdragon]

I always hibernate mine when switching it off. This means when I turn it on next it's the same as when I turned it off. Even if I've shut it down with a web page on show.

[mickymouse123]

Tip i gave before on different site for dead laptop

press and hold power button to shutdown

remove all power cables and battery

then re- input battery then restart

apparently this worked

hope this helps

Micky xx