Site issues? 🤨 : Is anyone else having... - Advanced Prostate...

Advanced Prostate Cancer

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Site issues? 🤨

Pancake_Lefse profile image
16 Replies

Is anyone else having issues navigating the site?

When I attempt to follow my alerts or navigate to a different post, I keep getting the attached message.

Anyone else? Any resolution? 🤔

Thank you,

~ Stephanie

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Pancake_Lefse profile image
Pancake_Lefse
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16 Replies
Darryl profile image
DarrylPartner

Please send an email to support@healthunlocked.com

Pancake_Lefse profile image
Pancake_Lefse in reply to Darryl

Thank you 😊

westof profile image
westof

Hmm...Just guessing. Have have you tried using a different browser?

My fav is Opera, followed by Firefox.

Pancake_Lefse profile image
Pancake_Lefse in reply to westof

Ohhh, I haven’t, but I’ll give it a shot. Thanks so much.

BerkshireBear profile image
BerkshireBear

Yes it is now and will increasingly be more common on all sites -- not just Malecare. In about a year all web servers will be required to offer secure connections-- that means Http:// is going away and being replaced by Https://. The message you are receiving comes from your browser reminding you that the site you are visiting has not implemented secure connections and is therefore potentially dangerous. Most legitimate hosts, like HealthUnlocked will be scrambling to upgrade their servers and software to provide the required secure connections.

Darryl profile image
DarrylPartner in reply to BerkshireBear

Malecare and our platform, Healthunlocked use https and have done so since the security protocol was initiated several years ago. This issue is recent. It "might" be that the hu https certificate needs updating, but I don't want to guess at the solution. I'm sure our tech support will sort this out after the holiday. Meanwhile, raise the alert by sending an email to support@healthunlocked.com Apologies for this issue.

Boywonder56 profile image
Boywonder56

I get same steph.......say hello to jeff

Pancake_Lefse profile image
Pancake_Lefse in reply to Boywonder56

I certainly will ❤️❤️❤️

anonymoose2 profile image
anonymoose2

Same here, safari ios vpn, refresh the page seems to clear up. Not horrible but annoying. Definitely a bug that the administrator needs to be made aware.

Nusch profile image
Nusch

Yes, I experience the same problems with every alert I try to follow.

Scout4answers profile image
Scout4answers

Have had that a few times in the last few weeks but it seems to clear itself up.My solution to this and almost every software glitch... close and restart program.

Hope Jeff is doing well.

MrG68 profile image
MrG68

Yes, what you can do is:1. Click on the alert which will attempt to direct you to the message. Then you get the error as you've reported.

2. Click In the URL box at the top - without changing any of the contents. This is the bit that says: healthunlocked.com/advanced..........

3. Press return (or enter) key on your keyboard.

That's what worked for me.

It's not a fix but should work until someone has a look.

Justfor_ profile image
Justfor_ in reply to MrG68

Thanks for the work-around. Re-invoking the https link worked for me as well. This problem is not browser related as it occurs with either Firefox or Chrome. It may be OS related as I only see it with my smartphone running Android 7.0 and not with my desktop running Windows 10. Have been in touch with healthunlocked support.

Pancake_Lefse profile image
Pancake_Lefse in reply to MrG68

This worked for me, thank you! 😊

Justfor_ profile image
Justfor_ in reply to Pancake_Lefse

Conveying your thanks to MrG68

StePeteMN profile image
StePeteMN

Praying for the two of you right now. Courage, strength, peace!

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