Appointment at ENT for 3.30, got there early which didn't help, got seen at 4.45 so was stressed, hate waiting! . "sorry for the wait" he said, which I except these days.... Asked what I was there for I assumed my doctor would have passed on information and said so but apparently he had no knowledge so this annoyed me especially after the waiting. . The worse thing was his attitude saying to me that 1 hour & 15 minutes was almost a good thing because he is usually running 2 hours behind. I know sometimes this can't be helped but told him he needn't be so cocky about it, he inturn and said sorry that it wasn't meant that way, told him it's the way he came across and I have major respect for all doctors but not attitudes professional or not...... Still things are on the move now!