For some time I’ve had to really search around ringing different pharmacies to find the Mercury Pharma brand of Levothyroxine (50 & 25mcgs) which is the only brand I can tolerate.
Today I have been unable to source ANY of this brand despite ringing pharmacies far and wide, contacting online pharmacies and even trying yet again to contact Mercury Pharma in Croydon and leaving messages, to no avail. No one from that company wants to speak to customers!
I know I’m not alone here and there are many others who are in this same position.
Can Thyroid UK PLEASE investigate this supply issue for us? I have been told by a pharmacy near this company’s HQ that it is still in operation but even the Pharmacy is unable to ascertain why there is a distinct lack of this drug!!
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Redpoppy79
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I suspect the difficulty it getting Mercury Pharma brand (or Eltroxin) might possibly have more to do with it not being as discounted on price as other brands
Pharmacies get paid a fixed price for supplying levothyroxine. If can supply cheapest brand there’s a slightly higher profit margin
If your GP specifies brand on prescription, pharmacy has to supply that brand
SlowDragon, 'I suspect the difficulty it getting Mercury Pharma brand (or Eltroxin) might possibly have more to do with it not being as discounted on price as other brands'
Do you have anything (e.g. link to current prices etc.) that might verify your suspicion? Would be useful to know if this actually is the case.
Yes, I can understand that the issues with costs but I have a private prescription and from my request my GP has written specifically the Mercury Pharma brand! I will try contacting Advance Pharma and let all know the outcome!
I looked at the list you sent and rang the first company Smartway Pharma who are able to get all my 6 month supply with no problem, it’s still Mercury Pharma but Amco/ Mercury Pharma and exactly the same. I just have to send off my prescription by snail mail and they should receive the order by Monday. Is this too easy after all the searching round I’ve been doing?! So, wish me luck!
Apparently the guy I spoke to said the pharmacies were just too lazy to hunt down a wholesaler!
myself and daughter have the same problem lots have phoned Advanz about MP they keep saying they have no stock issues with MP so I emailed them and asked if there is no shortage where are they going as it seems they are not available in the UK I got no reply,I emailed our Scottish parliament and they said you won’t get MP now so phone your GP and ask what other brand you can switch to it’s terrible that people have to switch from one that you do well on is it the price does MP cost more than other brands.
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