Alerts

[helvella]

I've been finding that if I visit the page of alerts, then click on any of them, it fails:

Oops. Looks like that page no longer exists!

Try a search

The alerts dropdown is still working.

Just for information - people are not deleting all the posts!

[jade_s]

I'm getting this issue for TUK alerts but not for those on PASoc. Strange.

[helvella Administrator Thyroid UK in reply to jade_s]

Even odder - I only became aware because of someone on PAS who thought their own post from yesterday had disappeared!

[SeasideSusie Remembering]

I got that with an alert earlier on, but it seems to be working fine for me now.

[helvella Administrator Thyroid UK in reply to SeasideSusie]

It didn't work with the alert for your response I am replying to!

OK from dropdown but not from full alert page.

[jade_s in reply to helvella]

Ah. Same here. Alert page doesn't work but dropdown does. I thought it was intermittent but it's actually the above. Hmm now it's giving me intermittent issues for PAS as well. Curioser and curioser.

[TSH110 in reply to helvella]

Same for me ☹️ Presume its being sorted?

[helvella Administrator Thyroid UK in reply to TSH110]

I have emailed support - and they said they are fixing it!

But that's all I know.

It really is a nuisance.

[TSH110 in reply to helvella]

Yes it’s a very useful facility …when it works!

[Stourie]

My alert is working too but like you the drop down is an oops. Jo xx

[Buddy195 Administrator]

I have same issue; hope it gets resolved soon!

[Marz]

I still have this issue 🙄

[helvella Administrator Thyroid UK in reply to Marz]

You are not the only one!

Somewhat oddly, HU did contact me about a different issue. (I have one (1) Chat permanently present. But there isn't a PM for me to read!

[Marz in reply to helvella]

Ditto ! The Alert icon indicates a number but on clicking I receive the Ooops page ! Thank you for replying .

[radd in reply to Marz]

Me too! 😠