Alerts: I've been finding that if I visit the... - Thyroid UK

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Alerts

helvella profile image
helvellaAdministrator
14 Replies

I've been finding that if I visit the page of alerts, then click on any of them, it fails:

Oops. Looks like that page no longer exists!

Try a search

The alerts dropdown is still working.

Just for information - people are not deleting all the posts!

Written by
helvella profile image
helvella
Administrator
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14 Replies
jade_s profile image
jade_s

I'm getting this issue for TUK alerts but not for those on PASoc. Strange.

helvella profile image
helvellaAdministrator in reply tojade_s

Even odder - I only became aware because of someone on PAS who thought their own post from yesterday had disappeared!

SeasideSusie profile image
SeasideSusieRemembering

I got that with an alert earlier on, but it seems to be working fine for me now.

helvella profile image
helvellaAdministrator in reply toSeasideSusie

It didn't work with the alert for your response I am replying to!

OK from dropdown but not from full alert page.

jade_s profile image
jade_s in reply tohelvella

Ah. Same here. Alert page doesn't work but dropdown does. I thought it was intermittent but it's actually the above. Hmm now it's giving me intermittent issues for PAS as well. Curioser and curioser.

TSH110 profile image
TSH110 in reply tohelvella

Same for me ☹️ Presume its being sorted?

helvella profile image
helvellaAdministrator in reply toTSH110

I have emailed support - and they said they are fixing it!

But that's all I know.

It really is a nuisance.

TSH110 profile image
TSH110 in reply tohelvella

Yes it’s a very useful facility …when it works!

Stourie profile image
Stourie

My alert is working too but like you the drop down is an oops. Jo xx

Buddy195 profile image
Buddy195Administrator

I have same issue; hope it gets resolved soon!

Marz profile image
Marz

I still have this issue 🙄

helvella profile image
helvellaAdministrator in reply toMarz

You are not the only one!

Somewhat oddly, HU did contact me about a different issue. (I have one (1) Chat permanently present. But there isn't a PM for me to read!

Marz profile image
Marz in reply tohelvella

Ditto ! The Alert icon indicates a number but on clicking I receive the Ooops page ! Thank you for replying .

radd profile image
radd in reply toMarz

Me too! 😠

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