why can I not open my post and answers

[bettieboop1984]

I wrote a post yesterday and have come on to open it today to view peoples replys and there is a padlock symbol next to it and the word hidden. I am a member of the community thyroid uk, why cant I open it...im too brin fogged to work it out, can anyone help

[helvella]

Bettieboop - My simple answer is that I do not know.

It is exactly the same for me - I can see a sentence or two of your original post then nothing.

I am trying to find out why.

[bettieboop1984 in reply to helvella]

thank you, I really wanted to read it today...I just don't understand why this is happening x

[PinkNinja]

I could see it an hour ago. I don't understand it either. Your avatar also isn't appearing. We'll try and get to the bottom of it.

[RedApple]

Hang in there bettieboop1984, the admin team are trying to get to the bottom of this problem. We know how distressing this must be for you.

[PinkNinja]

Rod has posted in the admin community to see if admins from other communities may know what is going on. He has also emailed HU to see if they can shed any light on it. I have just tweeted them so hopefully one of us will get an answer soon!

Sorry you are having to deal with this on top of everything else

Carolyn x

[bettieboop1984]

thank you for all of your help, I cant believe how supportive and kind you all are being to me, thank you it means a lot x

[PinkNinja]

I appear to have partially fixed the problem so you can view the responses. I had to make it public to do that though. If you would like me to make it private again, please let me know. I will take a screen shot for you.

[PinkNinja in reply to PinkNinja]

I have saved it as a pdf file. I will send you the link in a private message and make the post private again. Let me know if you have any trouble viewing it. It is not displaying properly still but at least you can read the comments people have made

Carolyn x

[PinkNinja]

Ok. It seems to be almost fixed. You should be able to view it now. You still can't read all your original post but you can read all the responses and see who they are from. It is private again now. Making it public and then private again seems to have done something towards fixing it, unless it's just coincidence

Take care and do let us know if there is anything else we can do.

Carolyn xxx

[alangardner]

hi bettieboop, having had this problem before I have cracked it by -- 'logging in '... by the side of the 'search healthunlocked ... banner ==top right of the screen == once logged in I have found [ usually ] urecka .....all blogs that have a 'padlock ' on them will be fully viewable ...... so I think you just need to log on ..,... sometimes I have to log on at the outset , sometimes I don't have to ----- that's for the geeks to find out why ......alan

[bettieboop1984]

thank you everyone, that's fantastic!!!! I can now see the replies to that post, thank you all for helping, it really is appreciated all the work you have gone to, to help!! thank you