Bombarded with old posts: Since yesterday I have... - Thyroid UK

Thyroid UK

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Bombarded with old posts

12 Replies

Since yesterday I have been bombarded with old posts/questions even though there has been no recent post against them, which might have triggered them landing in my inbox. Has anyone else experienced this?

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12 Replies
Clutter profile image
Clutter

Yes, Hypnoteq, I've just forwarded the emails to support@healthunlocked.com They're posts 2 months old so I assume there is a glitch in the works.

in reply to Clutter

Ah, thanks Clutter.

shaws profile image
shawsAdministrator

I have only had two, I didn't realise at first they were about 2 months old. I suppose its a hiccup by HU.

in reply to shaws

Thanks Shaws. I've had a large number of them. I guess HU will be onto it now.

shaws profile image
shawsAdministrator in reply to

I've also had no email alerts on several occasions which I first complained about and about 3 days later had 172! It has happened twice more and although I added HU to my email as 'allowed' HU sent me a message today to the effect that my computer was seeing it again as spam, so not sure what's happening.

Clutter profile image
Clutter in reply to shaws

If your computer is seeing something as spam it should be in your junk or spam folder. If it ain't, it ain't been sent.

shaws profile image
shawsAdministrator in reply to Clutter

No it wasn't in junk but the fact that is now happened 3 times? I never had any problems previously.

in reply to shaws

Sounds like there's a gremlin in the HU works, randomly sending out old posts and false spam messages.

Clutter profile image
Clutter in reply to

Just had this response from HU re the old posts

"Thanks for contacting us.

We are aware of this issue. Our tech team already identified the source of the problem and a solution is already in place. It had to do with improvements on our testing procedures."

in reply to Clutter

Thanks for the update Clutter.

Problems with improvements - an oxymoron lol? ;-)

Clutter profile image
Clutter in reply to

Lol! :-D :-D

LouiseRoberts profile image
LouiseRoberts in reply to

Totally! LOL! xx

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